How to: Handle Errors When Receiving Electronic Documents

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11/02/2015

When you receive an electronic document from a trading partner or from the OCR service, the process to convert it to a document or journal line in Microsoft Dynamics NAV starts in the Incoming Documents window. For more information, see How to: Receive and Convert Electronic Documents.

Any error messages that occur during the conversion process are displayed on the Errors and Warnings FastTab in the Incoming Document window.

To handle errors when receiving an electronic document in the Incoming Document Card window

In the Search box, enter Incoming Documents, and then choose the related link.
Select the line for the electronic document that you want to process, and then, on the Home tab, in the Manage group, choose Edit.
Proceed to receive the electronic document. For more information, see How to: Receive and Convert Electronic Documents.

If errors occurred when you chose the Create Document button, then the error messages will be displayed on the Error and Warnings FastTab.
Select a line with an error message, and then, on the Error Messages FastTab, choose Open Related Record.

The window that contains the wrong or missing data, such as a vendor card with a missing field value, opens.
Correct the error or errors as described in each error message.

Proceed to process the incoming electronic document by choosing the Create Document button again.
Repeat steps 4 and 5 for any remaining errors until the electronic document can be received successfully.

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How to: Handle Errors When Receiving Electronic Documents

To handle errors when receiving an electronic document in the Incoming Document Card window

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