Sales Return Order Window

Creates a sales return order and manages the processes that are related to it.

You typically create a sales return order to compensate a customer who is dissatisfied with an item that you have sold them. This could be due to a quality issue or delivery of a wrong item, for example.

There are various ways in which you can compensate a customer, and you can initiate all of these from the Sales Return Order window. You can see a list of the relevant procedures by clicking the link, Related Tasks, below.

Tip

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See Also

Other Resources

How to: Create Sales Return Orders
About Returns Management
How to: Post Sales Returns
How to: Process Sales Returns
How to: Assign Exact Cost Reversing [sr_m]
How to: Apply Customer Ledger Entries
How to: Create Corrective Sales Invoices
How to: Assign Serial Numbers and Lot Numbers during Inbound Transactions
How to: Combine Return Receipts
How to: Create Sales Credit Memos
How to: Request Approval of Documents
How to: Create a Restock Charge
How to: Create Replacement Sales Orders