Generate context-aware insights for warehouse workers

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Supply Chain Management. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for	Public preview	General availability
Users, automatically	May 7, 2024	Jun 7, 2024

Business value

Optimize the way warehouse workers engage with their daily tasks by providing an overview of their workday, assisted by AI, directly on their mobile app's workload screen. Generative AI ensures that workers are aware of shift status. This detailed information about available tasks enhances operational efficiency, reduces time spent on information retrieval, and optimizes resource allocation across the warehouse floor.

Feature details

The Warehouse Management mobile app in Dynamics 365 Supply Chain Management includes a workload screen that leverages advanced generative AI technology to provide warehouse workers with an overview of their workday. The workload screen displays crucial information, including the number of remaining work tasks (listed as headers or work lines). It offers detailed information about open work records by type, which enables workers to quickly grasp their day's objectives.

The workload screen offers insights into relevant warehouse operations, such as the number of active warehouse mobile sessions occurring in the same warehouse. This fosters a more connected and efficient workplace by promoting awareness and coordination among workers.

The workload screen also includes AI-generated insights that provide additional information about available work.

See also

Workload insights with Copilot in the Warehouse Management mobile app (docs)