Enable real-time inventory with Inventory Visibility
Important
This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Sep 1, 2023 |
Nov 3, 2023 |
Business value
The accuracy and performance of inventory availability information is crucial for an omnichannel business. Retailers expect a holistic view of inventory data across channels and the ability to query, reserve, and adjust on-hand inventory in a performant manner and as real-time as possible. This feature enables native integration between Commerce and Inventory Visibility (IV), a Dynamics 365 Supply Chain Management microservice, to increase sales and optimize fulfillment based on real-time inventory data.
Feature details
With this feature, customers who are licensed to both Dynamics 365 Supply Chain Management and Dynamics 365 Commerce will have the option to enable Inventory Visibility as the inventory data provider to serve commerce scenarios. After enabling the Inventory Visibility service:
- On-hand inventory can be queried in real-time from the Store Commerce app, e-commerce website, or other integrated channels using headless commerce APIs.
- On-hand inventory can be reserved in real-time when a customer order is created, edited, or canceled.
- On-hand inventory can be adjusted in real-time during order fulfillment or return scenarios.
- Organizations can configure additional inventory data sources and define custom on-hand inventory calculation formulas to fit specific business needs.
