Plan and prepare for Dynamics 365 Customer Voice in 2022 release wave 2
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Voice. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Important
The 2022 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2022 to March 2023. In this article, you'll find the product overview and what's new and planned for Dynamics 365 Customer Voice.
Overview
Dynamics 365 Customer Voice is an easy-to-use, scalable feedback management solution empowering organizations to collect, analyze, and track real-time feedback. With Dynamics 365 Customer Voice, organizations can easily personalize customer engagement with real-time surveys and analyze unified views of the customer so that you can close the loop in the moments that matter.
Updates to Dynamics 365 Customer Voice 2022 release wave 2
Investment areas
To learn more about the entire set of capabilities being delivered during this release wave, check out the release plan for Dynamics 365 Customer Voice below:
For application administrators
User-impacting features to the user experience enabled automatically
User-impacting features should be reviewed by application administrators. This facilitates release change management and enables successful onboarding of new capabilities released to market. For the complete list, look for all features tagged "Users, automatically" in the release plan.
Features that must be enabled by application administrators
This release wave contains features that must be enabled or configured by administrators, makers, or business analysts to be available for their users. For the complete list, look for all features tagged "Users by admins, makers, or analysts" in the release plan.
Get the most out of Customer Voice
| Helpful links | Description |
|---|---|
| Release plan | View all capabilities included in the release. |
| Product updates | Stay up to date on latest product updates. |
| Release calendar | Know important release milestones. |
| Licensing | Improve your understanding of how to license Customer Voice. |
| Product documentation | Find documentation for Customer Voice. |
| User community | Engage with Customer Voice experts and peers in the community. |
| Upcoming events | Find and register for in-person and online events. |
| Product trials | Get started with Customer Voice. |