Enable location sharing by default for new organizations
Important
This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Oct 4, 2021 |
Business value
By enabling location sharing for new organizations, dispatchers can schedule service appointments based on nearby frontline workers; your customers will receive service reminders that include estimated technician arrival times on the service day. This functionality maximizes field service operations while minimizing missed appointments.
Feature details
Admins deploying new Field Service organizations will be ready to monitor and optimize their service operations with location sharing.
Key notes about this functionality:
- Location sharing will be enabled for new organizations only.
- This update won't impact existing deployments, nor organizations in the sovereign cloud.
- Admins can disable location sharing; for more information, see our Field Service documentation.
- When frontline workers download the Dynamics 365 Field Service mobile app, they will get the mobile OS prompts to control how they share their location.
- For location sharing, your data will flow outside your organization's compliance and geographical boundaries. See Microsoft Privacy statement for more information.
See also
Location auditing for the Dynamics 365 Field Service mobile app (docs)