Parity in creating customers asynchronously
Important
This content is archived and is not being updated. For the latest documentation, go to What's new and planned in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Dec 3, 2021 |
Feb 4, 2022 |
Business value
High availability and high performance are expected for all e-commerce sites today. To help meet these expectations, Dynamics 365 Commerce e-commerce sites will no longer have to rely on real-time communication with Commerce HQ for creating and editing customers. By enabling parity between creating a customer in synchronous mode and asynchronous mode, businesses can choose asynchronous mode for creating customers, thereby avoiding real-time communication with Commerce HQ.
Feature details
This feature adds the following capability while creating customers asynchronously:
- The ability to capture title and affiliations derived from the default customer record, and second contact information such as phone and email, while creating customers asynchronously.