Integrate Microsoft Clarity with Dynamics 365 Commerce
Important
This content is archived and is not being updated. For the latest documentation, go to What's new and planned in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Jan 1, 2022 |
Feb 4, 2022 |
Business value
This new capability will allow Dynamics 365 Commerce customers to use data-driven insights from Microsoft Clarity to improve website design and increase customer engagement.
Feature details
Microsoft Clarity is a powerful analytics tool that can provide a visual representation of user interaction data across your site. Clarity allows you to view how end users interact with pages across your site with mouse-action recordings and page heatmap views. Analytical data is represented in a clear visual manner so you can better understand how customers interact with your page content. With Commerce and Clarity together, you can review visual customer interaction data across your site to inform design changes of your site pages.
When you enable Microsoft Clarity with Commerce, you can:
- Use a single drop point for your Clarity script that will apply across all pages within your site.
- Access Clarity configuration settings in your site settings.
- Use a quick-launch button to open the Clarity Portal in a new tab.
- Reduce the time it takes to track, review, and adjust site content based on real site interaction data.
