Enhanced reordering experience in e-commerce
Important
This content is archived and is not being updated. For the latest documentation, go to What's new and planned in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Aug 2, 2021 |
Oct 1, 2021 |
Business value
According to research, sites that support reordering of previously purchased items see a high percentage of customers using this capability. With this release, Dynamics 365 Commerce will help organizations improve customer retention by enhancing the reordering experience.
Feature details
This feature introduces the following enhancements to the existing reordering ("buy it again") function for e-commerce sites:
- The "order details" module has a configurable option for site builders to enable or disable the reordering function.
- Instead of taking customers to the product details page, the enhanced reordering function adds items directly to the shopping bag.
- With the enhanced reordering function, customers can add an individual item, multiple selected items, or all items in an existing order to their shopping bag.