Combined asset capabilities across Dynamics 365 Supply Chain Management and Field Service

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for	Public preview	Early access	General availability
End users by admins, makers, or analysts	Feb 3, 2020	-	Apr 1, 2020

Business value

Many customers need to model, track, and service valuable assets. Dynamics 365 Supply Chain Management has added rich enterprise asset management capabilities, which are now aligned with the comprehensive asset service capabilities in Dynamics 365 Field Service.

Feature details

This feature aligns the asset entity models between Field Service and Supply Chain Management to enable technicians to complete asset management-related tasks while using Field Service. Leveraging Common Data Model and Common Data Service, these asset management capabilities have now been brought together to support a variety of asset-centric scenarios.

Aligning the customer asset entity across both Field Service and Supply Chain Management's Asset Management solution helps in unlocking the full capability of Field Service scenarios for Asset Management customers and the capabilities of Asset Management for Field Service customers. This supports the critical asset lifecycle that begins in manufacturing, continues through installation, maintenance, and repair, and ends in retirement.

Note

This feature is available in Unified Interface only.

See also

Integrate Dynamics 365 Field Service and Supply Chain Management (docs)