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How to capture a manual dump of the wspsrv.exe process on TMG 2010?

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Recently I received a question from a TMG Admin saying that can’t install DebuDiag on Windows Server 2008 since it is not supported and therefore don’t know how to catch a user mode dump of the wspsrv.exe process on TMG 2010. The good news is that with Windows Server 2008 the task of getting a manual dump of a process is even easier since it doesn’t need any additional tool; this capability is built in on the system. Just open Task Manager, go to Processes tab, highlight the wspsrv.exe process, right click on it and choose Create Dump File.

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Easy isn’t it?

Having a dump of the wspsrv.exe process using this approach can be useful for the following scenarios:

  • Firewall Service stops answering and you have to restart it in order to go back in production.
  • Firewall Service hangs on “Starting” or “Stopping” state.
  • Firewall Service is consuming a high amount of CPU or memory.

Comments

  • Anonymous
    July 13, 2011
    Thank you so much and it is very useful information.

  • Anonymous
    May 19, 2013
    Thank you..!!

  • Anonymous
    November 04, 2013
    Does creating a dump file cause the process to stop?

  • Anonymous
    November 07, 2013
    By using this method it shouldn't stop the process, unless a debugger is attached to the process then it might crash the service. But assuming there is nothing attached, it should work without interruption.