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A fix for Client/Server Synchronization Issues

Hi all,

We have released a fix for the synchronization issues that Cecilia described in https://blogs.technet.com/wsus/archive/2008/06/18/client-server-synchronization-issues.aspx. For details on how to obtain the update, please refer to https://support.microsoft.com/kb/954960.

If you are installing the update on Server 2008, you need to install the update with elevated privileges or else install will fail. E.g., you can run it from a command prompt that was launched with "Run as administrator”.

We have now addressed this matter by replacing the original cab'ed MSP with a an exe-wrapped version of the original MSP to avoid this extra step.

The update does not support uninstall or have an entry in Add/Remove Programs. But one can verify the update has been installed by checking that the version of Microsoft.UpdateServices.WebServices.Client.Dll (in %Program Files%\Update Services\WebServices\ClientWebService\bin\) is 3.1.6001.66 (it will be 65 if the update has not been applied).

While this update is only available on Download Center today, we are working on making it available through the WU/WSUS pipeline and hope to have that done as soon as possible.

Thanks,

Marc Shepard

WSUS Lead Program Manager

Comments

  • Anonymous
    January 01, 2003
    132 Microsoft Team blogs searched, 98 blogs have new articles in the past 31 days. 608 new articles found

  • Anonymous
    January 01, 2003
    Windows Server Update Services Update (KB954960)

  • Anonymous
    January 01, 2003
    Microsoft has issued a fix for a flaw that had blocked users from grabbing security patches through Windows

  • Anonymous
    January 01, 2003
    I also get error 1603. The patch has been out for 20 days now. Are you guys working on a fix? I have the verbose log if that helps.

  • Anonymous
    January 01, 2003
    System Center Essentials is built on top of Windows Server Updates Services (WSUS) technologies. This

  • Anonymous
    January 01, 2003
    The WSUS Team finally posted word that an update/hotfix is now available (KB954960) for public download

  • Anonymous
    July 10, 2008
    Thanks for the information. I will focus on this blog as we have just upgraded to WSUS 3.0 recently.

  • Anonymous
    July 12, 2008
    Wow! I've just updated my 2003rd server with the kb954960, and I want to say thank you, thank you, thank you! For I couldn't understand for so much time why those several stubborn clients just don't want to get updated! Now all those clients lined up in a queue to get their updates.

  • Anonymous
    July 12, 2008
    By the way, as this is about Client connectivity issue, you have to update the link that pops-up in Update Services Snap-In when a client is not responding for longer period of time. It says, "This computer has not reported status in 25 or more days. Learn about troubleshooting computer connection issues". And when you click, you are taken to WSUS 2.0 troubleshooting steps, while you're actually working on WSUS 3.0. The link has to lead to http://technet2.microsoft.com/WindowsServer/en/library/b23562a8-1a97-45c0-833e-084cd463d0371033.mspx?mfr=true

  • Anonymous
    July 14, 2008
    The comment has been removed

  • Anonymous
    July 18, 2008
    I tried to install the patch. I agree with Simeon, the lack of acknowledgement for a successful installation leaves one begging the question. The computers still dont show up and its still unuseable because the patch did not install.  The interface is pretty, though. At least it worked for some people. =)

  • Anonymous
    July 18, 2008
    The comment has been removed

  • Anonymous
    July 19, 2008
    This update is to be applied on the WSUS server itslef ONLY and not the end user workstations, correct?  I think Tom is installing to his clients as well.  There was a lack of successful installation acknowledgement but checking the version of the WebServices.Client dll on the wsus server's bin directory verified it was at .66.  THANKS 4 THE FIX!

  • Anonymous
    July 21, 2008
    Same here: No acknowledgement after Installation ( on the Server ) and its still at 65. Are there logs to see what went wrong?

  • Anonymous
    July 21, 2008
    Incorrect. I did not install the SERVER patch on the clients. I attempted to install on the server. Drama like that comment is kid stuff and counter-productive. Whats the fix? Have a good one!

  • Anonymous
    July 24, 2008
    64-Bit Installaer does not work here (1603): [...] Property(C): Time = 11:36:32 Property(C): Date = 24.07.2008 Property(C): MsiNetAssemblySupport = 2.0.50727.1433 Property(C): MsiWin32AssemblySupport = 5.2.3790.3959 Property(C): RedirectedDllSupport = 2 Property(C): Privileged = 1 Property(C): USERNAME = ****** Property(C): COMPANYNAME = ********** Property(C): Installed = 2008/01/24 09:39:12 Property(C): DATABASE = C:WINDOWSInstaller95e7a7e5.msi Property(C): OriginalDatabase = C:WINDOWSInstaller95e7a7e5.msi Property(C): UILevel = 3 Property(C): QFEUpgrade = 2 Property(C): ACTION = INSTALL === Logging stopped: 24.07.2008  11:36:32 === MSI (c) (D8:20) [11:36:32:950]: Product: Microsoft Windows Server Update Services 3.0 SP1 - Update '{288B5E1C-79F5-4EEE-8C9E-998BE68F472F}' could not be installed. Error code 1603. Additional information is available in the log file d:test.log. MSI (c) (D8:20) [11:36:32:950]: Product: Microsoft Windows Server Update Services 3.0 SP1 -- Configuration failed.

  • Anonymous
    July 28, 2008
    The comment has been removed

  • Anonymous
    July 30, 2008
    Tried to download this patch, but it seems to have disappeared from MS Download site.  Is that a glitch or was there an issue with the patch and I have to wait a bit longer for it to appear again?

  • Anonymous
    July 31, 2008
    Here is how I fixed it. I downgraded to Windows Server 2003, as previously mentioned. Then I uninstalled WSUS 3.0 and reinstalled it. Only this time, in the wizard I opted for the custom site with thehttp://servername:8530. When it asked about using the Default Website or creating the custom site, this was the option I chose; even though there is no other site on the server. This was contrary to the practice that was described in the Microsoft installation guide. Therefore, the GPO i created pointed the clients to the url stated above.  It is a good thing that I downgraded this server to 2k3 also because there is a problem with Server 2008 in a non-server 2008 domain environment, after this server has been promoted to DC status. We have servers that meet this criteria at our branch offices. So, when i tried to install WSUS downstream servers at the branch offices I get an IUSR error. The built in IUSR groups were not found. This directed my to a Microsoft link that provided a script. The script didnt do anything and the article on that fix really needs some more details on the process of running the script and resolving the problem in general.

  • Anonymous
    August 01, 2008
    What's going on with this update ? Why it is not available anymore for downloading ?

  • Anonymous
    August 13, 2008
    This patch is failing for me also except i'm using the 32 bit version.  I get msiexec error code 1603.   Property(C): Privileged = 1 Property(C): USERNAME = ****** Property(C): COMPANYNAME = ****** Property(C): Installed = 2008/01/23 21:14:38 Property(C): DATABASE = c:WINDOWSInstaller8aca2.msi Property(C): OriginalDatabase = c:WINDOWSInstaller8aca2.msi Property(C): UILevel = 3 Property(C): QFEUpgrade = 2 Property(C): ACTION = INSTALL === Logging stopped: 8/13/2008  14:43:19 === MSI (c) (90:4C) [14:43:19:431]: Product: Microsoft Windows Server Update Services 3.0 SP1 - Update '{288B5E1C-79F5-4EEE-8C9E-998BE68F472F}' could not be installed. Error code 1603. Additional information is available in the log file c:log.txt. MSI (c) (90:4C) [14:43:19:446]: Product: Microsoft Windows Server Update Services 3.0 SP1 -- Configuration failed.

  • Anonymous
    August 15, 2008
    I am also getting the 1603 message.

  • Anonymous
    August 16, 2008
    Install of this hotfix miserably fails, both via WSUS and manually...

  • Anonymous
    August 21, 2008
    Same problem here: Product: Microsoft Windows Server Update Services 3.0 SP1 - Update '{288B5E1C-79F5-4EEE-8C9E-998BE68F472F}' could not be installed. Error code 1603.

  • Anonymous
    August 22, 2008
    The comment has been removed

  • Anonymous
    August 28, 2008
    Yeah,,, 1603.  This patch does not work.  Does the WSUS team know any work around?

  • Anonymous
    August 29, 2008
    This fixed this error for me.  I migrated my SQL instance from a local SQLEXpress to SQL 2005.  These registry changes needed to be applied. Check the registry for the key HKLMSoftwareMicrosoftUpdate ServicesServerSetup

  1. change the value of "wYukonInstalled" to 0x0
  2. verify that "SqlInstanceIsRemote" = 0x0.
  • Anonymous
    August 30, 2008
    No such registry keys here... W2003 R2 SP2 x64

  • Anonymous
    September 01, 2008
    Thanks The Hurt. It solved the problem for me.

  • Anonymous
    September 02, 2008
    Thanks The Hurt. It solved the problem for me too.

  • Anonymous
    September 11, 2008
    Thanks Hurt! Changing wYukonInstalled to 0 solved #1603 for me as well. I didn't change SqlInstanceIsRemote flag.

  • Anonymous
    October 18, 2008
    We have servers that meet this criteria at our branch offices. So, when i tried to install WSUS downstream servers at the branch offices I get an IUSR error. The built in IUSR groups were not found. This directed my to a Microsoft link that provided a script. The script didnt do anything and the article on that fix really needs some more details on the process of running the script and resolving the problem in general.

  • Anonymous
    October 31, 2008
    Yes thank you Hurt, that was the fix that did the trick on our wsus server.

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    The comment has been removed

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    February 15, 2009
    Microsoft has issued a fix for a flaw that had blocked users from grabbing security patches through Windows

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    February 15, 2009
    Yes thank you Hurt, that was the fix that did the trick on our wsus server.

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    Hurt's fix worked for us as well... I've been searching for this answer for awhile now.  Thanks!

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  • Anonymous
    November 13, 2009
    I tried to install the patch. I agree with Simeon, the lack of acknowledgement for a successful installation leaves one begging the question. The computers still dont show up and its still unuseable because the patch did not install.  The interface is pretty, though. At least it worked for some people. =)

  • Anonymous
    November 22, 2009
    Hurt's fix worked for us as well... I've been searching for this answer for awhile now

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