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Initial Troubleshoot DCOM Errors 10000, 10001, 10002, 10003 and 10004

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Continuing on the last topic about how to troubleshoot some of the most common DCOM Errors, a couple more of those below:

 

DCOM Event ID 10000

Description:

Unable to start a DCOM Server: {AppGUID}.

The error:

"C:\WINDOWS\system32\DLLName.dll" -Embedding is not a valid Win32 application.

Happened while starting this command: "C:\WINDOWS\system32\DLLName.dll" -Embedding

Cause

  • NTFS permissions are not setup properly.
  • The application or service is looking for a short file name or long file name.
  • Bug in the 3rd party or custom application.

Resolution

  • Check NTFS permissions (DCOM).
  • Check the path in the registry to make sure that short file name or long file name is being used.
  • Check for updates from the manufacturer.

 

DCOM Event ID 10001

Description:

Unable to start a DCOM Server: {AppGUID} as ./USERNAME.

The error:

"Access is denied. "

Happened while starting this command: %Path%\ExecutableName.exe /Processid:{ProcessGUID}

Cause

  • Permissions.

Resolution

  • Check the Check NTFS permissions (DCOM) .

 

DCOM Event ID 10002

Description:

Access denied attempting to launch a DCOM Server. The server is: {AppGUID}

Cause

  • App ID doesn't match.

Resolution

  • Check HKEY_CLASSES_ROOT for the AppGUID.
  • Check the DCOM Check NTFS permissions (DCOM) specific to the application.
  • Re-registering components.

 

DCOM Event ID 10003

Description:

Access denied attempting to launch a DCOM Server using DefaultLaunchPermission. The server is:{AppGUID}

Cause

  • Permissions.

Resolution

  • Check the DCOM Check NTFS permissions (DCOM) specific to the application.

 

DCOM Event ID 10004

Possible Descriptions:

DCOM got error "Logon failure: unknown user name or bad password. " and was unable to logon .\UserName in order to run the server: {AppGUID}.

DCOM got error "Logon failure: the user has not been granted the requested logon type at this computer." and was unable to logon to ComputerName in order to run the server: {AppGUID}

DCOM got error "A system shutdown is in progress." and was unable to logon to .\ComputerName in order to run the server: {AppGUID}.

DCOM got error "The referenced account is currently locked out and may not be logged on to. " and was unable to logon .\UserName in order to run the server: {AppGUID}

Cause

  • User rights of "Log on as a batch job" has been removed from Local/Domain.
  • Permissions.

Resolution

  • Add user rights under Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment\Log on as a batch job in the Local or Group Policy.
    Note: Make sure that the user account is not disabled or deleted.
  • Check the DCOM Check NTFS permissions (DCOM) specific to the application.

Hope that helps

Comments

  • Anonymous
    December 04, 2017
    The comment has been removed
    • Anonymous
      December 05, 2017
      Hi Troy, unfortunately the "Event ID 10000" is a COM General Functionality failure, usually this means that there is a problem with the COM service. However, in this cases, there is not enough information available in the event message to provide a definitive recommendation to resolve the problem, this will need some more deep dive troubleshoot, and for that we will need more info.