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SharePoint Support Model

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SharePoint site owners, plant system administrators, help desk personnel, and other various support resources create an effective support system with proper channels of escalation for end users of the SharePoint environments. This team handles application questions, bugs, and other problems requiring issue resolution.

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Comments

  • Anonymous
    March 29, 2011
    Thanks for this - a diagram always provides a great focus point for discussion especially when talking to busy managers ;-)