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Phrasing Work Requests

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As I develop my projects' lists of work requests, it helps to phrase these work requests as specific as possible. The more specific the phrasing, the easier it can be to prioritize and schedule the work.

I try to begin work requests with an action word. Here are some common action words:

  • Add
  • Create
  • Delete/Remove
  • Research
  • Review
  • Update

Here are some example work request phrases (items in italic should reflect specific deliverables):

  • Add Folder Title folder
  • Create Page Title page
  • Delete Page Title page
  • Research alternate data backup system, report results to Sue
  • Review Page Title page for technical accuracy
  • Update Page Title page to cover new software feature name feature

In future posts, I will discuss how I estimate, assign, schedule, and track work requests to increase my efficiency.

-- Paul

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