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MOSS 2007 - ERROR - Trial period for this product has expired.

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BEHAVIOR:

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When we perform certain tasks in SharePoint portal 2007 site, like, create a publishing or collaboration site or check out web parts or a custom VS2005-build

Workflow with a document library or while creating pages, you get an error message.

ERROR MESSAGE:

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The Trial period of this product has expired

ENVIRONMENT:

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Product - Office SharePoint server 2007 -12.0.4518.1016

OS - Windows server 2003 standard edition Sp2

CAUSE:

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This error still happens on the RTM release, not just the B2TR release as mentioned

in the forum post. Also caused by a server in a farm scenario (even a single-server

farm) whose application pools are using non-admin accounts.

RESOLUTION:

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- Customer as soon as getting this error message will try to check if he had the

trial version or the full version and tries to convert the license by "convert

license type" link in the central administration operations page.

-This step might fail with the following error -"your license conversion operation

failed. Check the error logs for details" this is an expected behavior as the

SharePoint license is already converted to a full version from a trial version.

-The actual problem will not be solved by the above 2 steps.

-We changed the application pool log on from network service account to a

SharePoint administration service account.

- Made this account the local administrator, by adding into the local administrator

group.

- Added the SharePoint administrator service account to the IIS_WPG and WSS_WPG

groups. Did an IIS reset.

- Logged into the system with the SharePoint administrator service account.

- These steps did not bring the trial expired error message.

- And the issue got resolved.

KEYWORDS:

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SharePoint MOSS 2007 license expired trial period

MORE INFORMATION:

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NOTE - This is a Non MS Link.

<https://weblogs.asp.net/avnerk/archive/2007/02/20/trial-expired-errors-in-unexpected-places.aspx>

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