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Operations Manager Reporting - Resolving Those Errors

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Sometimes working with Operations Manager Reporting and SQL Server 2005 Reporting Services can be a bit frustrating or challenging because the error displayed are often ambiguous.  Some common situations I have come across are the following (including the solution):

Operations Manager 2007 Reporting Setup states "SRS Validation Error."  Check the following:

  • That SQL Reporting Services service is running.
  • Verify you can access SRS by launching the browser and referring to URL's - https://[computername]/Reports and https://[computername]/ReportServer
  • Verify the browser is not configured to use a configuration script in the connection settings or that if it is configured to use a Proxy Server, that you select the check box to bypass for local addresses.  An HTTP Error 502 will be logged in the MOMReporting<n>.Log file.
  • Execute the SQL Reporting Services Configuration tool and verify the configuration of SRS.
  • Review the Reporting Setup log that is located in the temp folder of the user profile that you are logged on as.  The log file is named - MOMReporting<n>.Log. 
  • Run the ResetSRS Tool located off of the Operations Manager 2007 media in the SupportTools folder.  This will reset the configuration of SRS back to its default state.  I recommend using this as an absolute last resort.
  • Make sure you are logged on with an account that is a member of the Operations Manager Administrators role.

When you click on the Reports link in the Operations Console and you receive a HTTP Status Code error such as 401, 404, etc.

  • Check the connection settings for the browser where you are running the Operations Console.
  • Verify you can access SRS by launching the browser and referring to the two SRS URL's.
  • Verify you can resolve the name of the server hosting SRS and the Operations Manager Reporting component.

Current KB Articles on the topic of installing Operations Manager Reporting are: 

 If I uncover other scenarios and solutions, I'll post an update.

Comments

  • Anonymous
    June 18, 2009
    Hello,    I tried all the solutions mentioned above but still get the same SRS validation error, i am running windows 2008 and SQL 2005 SP3.Do you have any other suggestion. Thanks

  • Anonymous
    October 20, 2009
    I have resolved the Problem. open IIS and see default website service on port 80 is running or not, if not the start the service Error will resolved Cheerss! Saad