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Blank User Activity Report if domain or username contains accented characters

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Blank User Activity Report if domain or username contains accented characters

Administrators creating a User Activity Report for users where the domain or user name contain characters that are not included in the

english alphabet, may not be able to see any activity for these users. The report will be generated, but it will not contain any information and only contain the report headers.

Please find an example from my test environment below:

clip_image002

Result:

clip_image003

This problem occurs because of a character conversion problem during the generation of the report.

Fortunatelly, we can control this conversion behavior by setting the follow registry key on the TMG Report Server:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\COM\

DWORD

USE_ACP_FOR_FILTER

Value: 1

 

After a reboot, let’s make a test with the same user again.

Now, the report looks better.

clip_image004

Author:

Arpad Gulyas

Microsoft CSS Forefront Security Edge Team

Technical Reviewer:

Lars Bentzen

Sr. Escalation Engineer

Microsoft CSS Forefront Security Edge Team

Comments

  • Anonymous
    January 01, 2003
    Great article. Congratulations

  • Anonymous
    January 31, 2012
    Congratulations. This is the beauty of Microsoft CSS Forefront Security Edge Team.

  • Anonymous
    February 02, 2012
    Sorry, but i can't find this path in registry. There is no "RAT" in "Microsoft". TMG 2010 sp2 upd 1

  • Anonymous
    February 04, 2012
    Ylya, you need to create this registry path if it's not existing.

  • Anonymous
    February 06, 2012
    I create this path, then restart my tmg, but report is still empty. what can i do to view it?

  • Anonymous
    February 06, 2012
    Hi Ilya, please raise a sopport case. So we can investigate your issue. Thx.

  • Anonymous
    February 06, 2012
    Hi Ilya, please raise a support case. So we can investigate your issue. Thx

  • Anonymous
    March 26, 2012
    you should create  the   repeat report.

  • Anonymous
    April 11, 2012
    How to create the path ? HKEY_LOCAL_MACHINESOFTWAREMicrosoftRATStingrayDebugCOM

  • Anonymous
    October 08, 2012
    What about SP2 with two rollup updates?

  • Anonymous
    April 28, 2015
    this is not working with me