[Today's Post comes to us courtesy Anshul Srivastava]
We get a good number of calls related to Outlook Web Access (OWA), Remote Web Workplace (RWW), or SBS specific features like Backup, Monitoring, and ConnectComputer not working. A fair percentage of these calls are resolved by restoring default settings on Default Website or the virtual directories under it. All we have to do is compare the settings on the Default Website and the virtual directories, depending on what’s not working, with a working server. You may use this document as a reference to compare the settings you have in IIS with the Defaults on a SBS 2003 Server.
Typically this should be your first step if you experience any of the issues below, however you may have to troubleshoot more if restoring default settings does not help.
* (This is not an exhaustive list)
Activesync issues with support code 0x85010004, 85010001
Access Denied,
HTTP 500 Internal Server error,
Directory Listing denied
Page Not Found
Page shows “Loading....” when you try to browse OWA
After you complete the installation of SBS 2003 (Base OS & SBS Components), Outlook Web Access (OWA) and Remote Web Workplace (RWW) are not configured to use SSL by default. It’s only after you run CEICW (Configure Email and Internet Connection Wizard) or make the changes manually that they are configured to use SSL.
The snapshots have been taken from a SBS 2003 Server, Standard Edition, with 1 Network Card and a self created Certificate, which is the most common scenario.
If the SBS Server was installed using all the default settings and options, you will have 4 websites. Details are given in Table below:
Web Sites
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Application Pools
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Web Server Extensions
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Default Web Site Virtual Directories
| Virtual Directories installed by Exchange | TS Web Client | SBS Specific | |
They provide features like OWA, OMA and ActiveSync. |
Terminal Services Web Client. Use TS from a browser.
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Default Web Site Settings
| Web Site Tab | Performance Tab |
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| ISAPI Filters Tab | Home Directory Tab |
SBSFLT: c:\inetpub\sbsflt\sbsflt.dll fpexedll.dll: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\bin\fpexedll.dll OwaLogon: C:\Program Files\Exchsrvr\ExchWeb\bin\auth\OwaAuth.dll If any of these is missing, you may add them manually. Paths are given above.  |
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| Documents | Directory Security, Authentication & Control |
Settings in this tab would be exactly the same for all virtual directories except for OMA. Please note that we would not display settings for this tab for other virtual directories as they are same as this one. It would be shown for OMA Tab as it is different. |
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| Directory Security, IP Address and Domain Name Restrictions | Directory Security, Secure Communications |
If you want the default web site accessible from the Internet, Select Granted Access. |
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| HTTP Headers Tab | |
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Exchange Related Virtual Directories and their settings
| When you install Exchange, it creates the following virtual directories in the default web site: Exadmin Exchange Exchange-oma Exchweb Microsoft-Server-ActiveSync OMA Public RPC RPCWithCert If you select any of these, right click and select Properties, you would see the following Tabs: Virtual Directory Documents Directory Security HTTP Headers Custom Errors If you have .Net 2 installed, then you will have a Tab called ASP.Net too. All these sites have been designed for asp.net 1.14, so that's what should be selected. |  |
Exadmin
| Exadmin, Virtual Directory Tab | Exadmin, Documents Tab |
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| Exadmin, Directory Security Tab, Authentication and Access Control | Exadmin, Directory Security, IP Address and domain name restrictions |
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| Exadmin, HTTP Headers | |
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Exchange
| Exchange, Virtual Directory Tab | Exchange, Directory Security, Authentication and access control |
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| Exadmin, Directory Security, IP Address & Domain Name Restrictions | Exadmin, Directory Security, Secure Communications |
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Exchange-oma
| Exchange-oma, Virtual Directory Tab | Exchange-oma, Directory Security, Authentication and access control |
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| Exchange-oma, Directory Security, IP Address and Domain Name Restrictions | Exchange-oma, Directory Security, Secure Communications |
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ExchWeb
| Exchweb, Virtual Directory Tab | Exchweb, Directory Security, Authentication and Access control |
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| Exchweb, Directory Security, IP Address and Domain Name Restriction | Exchweb, Directory Security, Secure Communications Tab |
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| Exchweb, HTTP Headers Tab | |
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Microsoft-Server-ActiveSync
| ActiveSync, Virtual Directory Tab | ActiveSync, Directory Security, Authentication and Access Control |
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| ActiveSync, Directory Security, IP Address and Domain Name Restrictions | ActiveSync, Directory Security, Secure Communications |
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OMA
| OMA, Virtual Directory Tab | OMA, Documents Tab |
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| OMA, Authentication and access control | OMA, Directory Security, IP Address and Domain Access Restrictions |
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| OMA, Directory Security, Secure Communications | |
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Public
| Public, Virtual Directory | Public, Directory Security, Authentication and access control |
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| Public, Directory Security, IP Address and Domain Name Restrictions | Public, Directory Security, Secure Communications |
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Backup
| Backup, Virtual Directory Tab | Backup, Directory Security, Authentication and access control |
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| Backup, Directory Security, IP Address and Domain name Restrictions | Backup, Directory Security, Secure Communications |
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ConnectComputer
| ConnectComputer, Virtual Directory Tab | ConnectComputer, Directory Security, Authentication and Access control |
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| ConnectComputer, Directory Security, IP Address and Domain Name Restrictions | ConnectComputer, Directory Security, Secure Communications |
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ClientHelp
| ClientHelp, Virtual Directory Tab | ClientHelp, Directory Security, Authentication and access control |
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| ClientHelp, Directory Security, IP Address and Domain Name Restrictions | ClientHelp, Directory Security, Secure Communications |
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Remote
| Remote, Virtual Directory Tab | Remote, Directory Security, Authentication and Access Control |
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| Remote, Directory Security, IP address and domain name restrictions | Remote, Directory Security, Secure Communications |
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RPC
| RPC, Virtual Directory Tab | RPC, Directory Security, Authentication and access control |
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| RPC, Directory Security, IP Address and Domain Name Restrictions | RPC, Directory Security, Secure Communications |
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RPCWithCert
| RPCWithCert, Virtual Directory Tab | RPCWithCert, Directory Security, Authentication and Access control |
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| RPCWithCert, Directory Security, IP Address and Domain Name Restrictions | RPCWithCert, Directory Security, Secure Communications |
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Monitoring
| Monitoring, Virtual Directory Tab | Monitoring, Directory Security, Authentication and access control |
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| Monitoring, Directory Security, IP Address and domain name restrictions | Monitoring, Directory Security, Secure Communications |
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TSWeb
| TSWEB, Virtual Directory Tab | TSWEB, Documents Tab |
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| TSWeb, Directory Security, Authentication and access control | TSWEB, Directory Security, IP address and domain name restrictions |
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| TSWeb, Directory Security, Secure Communications | |
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Comments
Anonymous
January 01, 2003
PingBack from http://www.keyongtech.com/4217836-sbs-2003-owa-problemAnonymous
June 11, 2010
Thanks for making these available. I've referred to them many times.