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MSMQ Insufficient Resource

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There are several cases that got to me regarding the MSMQ “Insufficient resource” error (MQ_ERROR_INSUFFICIENT_RESOURCES). Most of them can be pinpointed by performing the following troubleshooting steps. So I think it deserves sharing with you.

 

1. In the event log, you are supposed to see the following related error:

 

Event Type: Error

Event Source: MSMQ

Event Category: Devices

Event ID: 2017

Date: 10/4/2005

Time: 2:07:48 PM

User: N/A

Computer: XXXXXXX

Description:

Unable to initialize the Message Queuing service.

 

2. At the same time, the msmq log will have the following entry:

 

0x18b8> Tue Oct 04 14:07:48 2005: QM Error: main/1030, HR: 0xc000009a

0x18b8> Tue Oct 04 14:07:48 2005: QM Error: main/1090, BOOL: 0

0x18b8> Tue Oct 04 14:07:48 2005: QM Error: main/1202, BOOL: 0

 

0xc000009a means STATUS_INSUFFICIENT_RESOURCES.

 

3. If you have tmq tool, you can check the “tmq state” result:

 

Pools limitations (calculated approximately, in KB

Paged : limit 307,200 used for 43 %

Nonpaged : limit 262,144 used for 12 %

 

The current paged pool usage is 307MB*43% = 132MB. Almost 80% of the maximum paged pool usage(around 163M).

 

Therefore, the customer should have encountered the MSMQ paged pool issue of following KB:

 

810507 MSMQ: Error 0xc00e0027 When You Send or Receive a Microsoft Message

<https://support.microsoft.com/?id=810507>

 

811308 MSMQ: How to Increase the Kernel Memory Threshold

<https://support.microsoft.com/?id=811308>

 

Solution:

1. Remove /3GB switch in boot.ini if you have.

 

2. Modify following registry key(if doesn’t exist, add it manually)

 

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory Management\PoolUsageMaximum = 60

HKEY_LOCAL_MACHINE\Software\Microsoft\MSMQ\Parameters\KernelMemThreshold (DWORD) = 95 (0x5F)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagedPoolSize (DWORD) = 0xFFFFFFFF

 

3. Restart the machine to release the paged pool.

 

Thanks,

Yawei Wang

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