Musings of a Premier Support Technical Account Manager
Missed TechEd 2012? Don't miss out on the content!
In my travels I've found that a lot of people don't know that the TechEd sessions were recorded and...
Date: 11/29/2012
Exchange+Outlook+Mobile Devices+PAs+Executives=Sadness for the IT Admin
[updated 9th May 2013 with additional content] In my role, I see a lot of different issues that...
Date: 11/06/2012
Technical Case Study - How Microsoft IT used a WDRAP engagement to improve desktop performance
A key part of what we deliver in Premier Support are Risk Assessment Programs around a specific...
Date: 12/20/2011
What is Premier Support? But don't bore me OK?
The Microsoft UK subsidiary has a great 2min 17sec stick-figure video that does a great job of...
Date: 08/17/2011
VMware VTAX, Windows Server “8” Hyper-V, and Hyper-V Replica
Jeff Woolsey recently posted an article that is well worth reading, primarily about the VMware VTAX...
Date: 08/03/2011
Installing Windows Service Pack (and some updates) fails on DPM Servers
I've had two customers recently run into the issue of the installation of SP1 for Windows Server...
Date: 06/13/2011
ZOMG! The super important system is running on an evaluation version of SQL Server and it's about to expire!!!
I run into this about once every 18 months.. my customers are all pretty smart and 'don't do dumb...
Date: 06/07/2011
Which software vendor has the most reported vulnerabilities? You might be surprised....
Secunia's Half Year Report 2010 has some results that surprised me, and I'm sure it'll surprise many...
Date: 07/23/2010
Windows Live Essentials Beta now available
Just an FYI that the new look Windows Live Essentials stuff (Windows Live Photo Gallery, Movie...
Date: 06/28/2010
Internet Explorer 9 Compatibility Results Are In
Given the amount of stick that Microsoft has received in the past about HTML standards compliance,...
Date: 06/02/2010
Migrating your Terminal Server License Server from Windows Server 2003 to 2008
I've had a couple of customers in the last 6 months migrate their Terminal Server License Server...
Date: 05/13/2010
System Center Data Protection Manager (DPM) 2010 has hit RTM
System Center Data Protection Manager, or DPM, is probably still the most 'unknown' of the System...
Date: 04/19/2010
OCS 2007 R2 on Windows Server 2008 R2 - FINALLY!!!
Frustrating for progressive customers who had been deploying Windows Server 2008 R2 since last year,...
Date: 04/12/2010
Australia SharePoint Conference - 16th and 17th June at the Hilton Hotel, Sydney
Customers of mine that have previously attended this event have always rated it highly. This should...
Date: 04/12/2010
TechReady update - Day 4
Had to miss first sessions while I went and sat my 70-646 PRO: Windows Server 2008: Server...
Date: 03/25/2010
TechReady update - Day 2
I'm currently in Seattle attending TechReady which is Microsoft's internal technical readiness...
Date: 03/23/2010