How to repair Microsoft Outlook 2007

Kathy Ng 20 信譽點數
2025-01-07T09:37:55.25+00:00

I’ve been informed that my mailbox has reach its maximum size and I cannot send and receive mail. I try to delete or empty file/folder but failure. Please advice how to soft the problem.

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  1. Emi Zhang-MSFT 27,641 信譽點數 Microsoft 廠商
    2025-01-08T01:15:26.58+00:00

    Hi,

    It sounds like you're dealing with a full mailbox, which can be quite frustrating. Here are some steps you can take to resolve this issue:

    1. You can open Outlook go to- File- Info- Mailbox Settings. This will show you how much space you're using, confirm the size of your mailbox.
    2. Try to delete old or unnecessary emails, especially those with large attachments. You can sort your emails by size to quickly find the largest ones.
    3. Move older emails to an archive. This can free up space in your primary mailbox. In Outlook, you can set up auto-archiving to do this automatically.
    4. Save email attachments to your local drive or a cloud storage service and then delete the emails containing those attachments.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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  1. Kathy Ng 20 信譽點數
    2025-01-09T11:19:06.71+00:00

    Hi Bud,

    Yes, I did get frustrated with my pc in the last few days.

    Since errors were found in my outlook, which asked me to repair them by using inbox repair tool (SCANPST.EXE), after that I take the steps you provided to free up space and now the issue has been resolve.

    Thanks so much for your kind help!

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