ICtiCallStateManager.CallItemEvent Event
Raised when a call item event is raised.
Namespace: Microsoft.Uii.Desktop.Cti.Core
Assembly: Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)
Usage
'Usage
Dim instance As ICtiCallStateManager
Dim handler As EventHandler(Of CtiCoreEventArgs)
AddHandler instance.CallItemEvent, handler
Syntax
'Declaration
Event CallItemEvent As EventHandler(Of CtiCoreEventArgs)
event EventHandler<CtiCoreEventArgs> CallItemEvent
event EventHandler<CtiCoreEventArgs^>^ CallItemEvent {
void add (EventHandler<CtiCoreEventArgs^>^ value);
void remove (EventHandler<CtiCoreEventArgs^>^ value);
}
/** @event */
void add_CallItemEvent (EventHandler<CtiCoreEventArgs> value)
/** @event */
void remove_CallItemEvent (EventHandler<CtiCoreEventArgs> value)
Remarks
A Call Item Event could be an inbound chat event, email event, video event , etc. This will pass the vendor specific data to the upstream system to allow the call state manager to make a decision.
Platforms
See Also
Reference
ICtiCallStateManager Interface
ICtiCallStateManager Members
Microsoft.Uii.Desktop.Cti.Core Namespace
Unified Service Desk
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