Response Time (Hours) Field, Service Item Table
Contains the estimated number of hours the service item requires before service on it should be started. The service is considered to have been started when the repair status of the service item line containing that service item changes from Initial to In Process.
If the service item belongs to a service item group, the program automatically copies into this field the value from the Default Response Time (Hours) field of that service item group.
Tip
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Parent Tables
| Table | Location |
|---|---|
| Service Item Table | Service Management |
| Service Item Table | Service Management |