Plan and prepare for Microsoft Cloud for Retail in 2024 release wave 2
Important
The 2024 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2024 to March 2025. In this article, you'll find the product overview and what's new and planned for Microsoft Cloud for Retail.
Overview
In the 2024 wave 2 release, Microsoft Cloud for Retail will concentrate on developing new industry patterns that can be replicated, enhancing ISV engagement, and improving existing solutions in the market. This will be achieved by adding more features to the store operations application template, copilot template for store operations, copilot template for personalized shopping, and retail data solutions.
- Store operations application template will include additional better together features with applications that support partner extensibility.
- Copilot template for store operations will support multiple languages and provide conversation-based insights into various store KPIs.
- Copilot template for personalized shopping will allow extensibility through customer and partner-built plugins, manage crafted responses through personalized and detailed knowledge about the shopper, and generate responses considering knowledge from retailers SME on products, trends, product usage tips, etc.
- Retail data solutions will speed up the time to market through a ready-made industry template for high-value scenarios around inventory optimization, customer segmentation, demand forecasting, etc. Retail data solutions will also be enhanced with solutions from ISV and SI partners.
Updates to Microsoft Cloud for Retail release wave 2
Investment areas
Application template for store operations
Retail workforce management aims to provide a data-driven experience to retail employees and help increase store efficiency. The features under this workstream enable both store leaders and store associates to drive insights from store operations data, collaborate effectively on store tasks, and improve store compliance.
To learn more about the entire set of capabilities being delivered during this release wave, check out the release plan for Microsoft Cloud for Retail below: