Case Suggestion (msdyn_casesuggestion) table/entity reference (Microsoft Dynamics 365)

Messages

The following table lists the messages for the Case Suggestion (msdyn_casesuggestion) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_casesuggestions See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_casesuggestions(msdyn_casesuggestionid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_casesuggestions(msdyn_casesuggestionid) See Retrieve	Retrieve records
RetrieveEntityChanges Event: True		RetrieveEntityChangesRequest
RetrieveMultiple Event: True	GET /msdyn_casesuggestions See Query data	Query data
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
Update Event: True	PATCH /msdyn_casesuggestions(msdyn_casesuggestionid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_casesuggestions(msdyn_casesuggestionid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Case Suggestion (msdyn_casesuggestion) table.

Property	Value
DisplayName	Case Suggestion
DisplayCollectionName	Case Suggestions
SchemaName	msdyn_casesuggestion
CollectionSchemaName	msdyn_casesuggestions
EntitySetName	msdyn_casesuggestions
LogicalName	msdyn_casesuggestion
LogicalCollectionName	msdyn_casesuggestions
PrimaryIdAttribute	msdyn_casesuggestionid
PrimaryNameAttribute	msdyn_name
TableType	Virtual
OwnershipType	OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• msdyn_additionalcontext
• msdyn_casesuggestionId
• msdyn_confidencescore
• msdyn_keyphrases
• msdyn_name
• msdyn_rank
• msdyn_suggestedentity
• msdyn_suggestionforentitylogicalname
• msdyn_suggestionforid

msdyn_additionalcontext

Property	Value
Description
DisplayName	Additional Context
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_additionalcontext
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_casesuggestionId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Case Suggestion
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_casesuggestionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_confidencescore

Property	Value
Description
DisplayName	Confidence Score
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_confidencescore
RequiredLevel	None
Type	Decimal
ImeMode	Auto
MaxValue	100
MinValue	0
Precision	2
SourceTypeMask	0

msdyn_keyphrases

Property	Value
Description
DisplayName	Key Phrases
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_keyphrases
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_rank

Property	Value
Description
DisplayName	Rank
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_rank
RequiredLevel	None
Type	Integer
MaxValue	100
MinValue	0

msdyn_suggestedentity

Property	Value
Description
DisplayName	Suggested Case
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suggestedentity
RequiredLevel	None
Type	Lookup
Targets	incident

msdyn_suggestionforentitylogicalname

Property	Value
Description
DisplayName	suggestion for entity logical name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suggestionforentitylogicalname
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	150

msdyn_suggestionforid

Property	Value
Description
DisplayName	suggestion for entity id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suggestionforid
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	50

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_incident_msdyn_casesuggestion_suggestedentity

One-To-Many Relationship: incident msdyn_incident_msdyn_casesuggestion_suggestedentity

Property	Value
ReferencedEntity	incident
ReferencedAttribute	incidentid
ReferencingAttribute	msdyn_suggestedentity
ReferencingEntityNavigationPropertyName	msdyn_suggestedentity
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

See also

Dataverse table/entity reference
Dataverse Web API Reference