What support is offered for the Shopify Connector?
Business Central
The Shopify Connector is covered by the current support model. Learn more at Technical Support (in English only).
Self service
The Shopify Connector is well documented, and most questions we receive can be solved by exploring product documentation. In the Shopify section, you find descriptions of processes such as synchronizing products and orders, and conceptual information about the mapping of various entities.
Additionally, you can have a look at the FAQ, Troubleshooting Guide, or a collection of walkthroughs (how-to).
Microsoft partners
Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Contact a partner for consulting and other services. Your Microsoft partner is a valuable resource. If you don’t have one, you can use the Contact a Microsoft partner form.
If there's a problem that the partner can't resolve, they can submit a support request to Microsoft.
Shopify
Get help with Shopify from the General Shopify Help Center, or from 24/7 Support for your store as a Shopify merchant.
You can also explore Experts Marketplace to find the right experts who offer services for Shopify merchants.