Dashboard for key field service metrics
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Enabled for | Public preview | Early access | General availability |
---|---|---|---|
Users, automatically | - | Aug 3, 2020 | Oct 1, 2020 |
Business value
In order for service managers and dispatchers to ensure they are providing effective service, they need to see the right metrics and measures. This new dashboard provides out-of-the-box field service metrics and measures.
Feature details
This dashboard enables a field service manager or dispatcher to use the field service reports to monitor KPIs.
Note
This feature is available in Unified Interface only.