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获取有关知识库的分析

项目
09/04/2024

如果你在创建 QnA Maker 服务期间已启用了 Application Insights，则 QnA Maker 会存储所有聊天日志和其他遥测数据。运行示例查询来从 Application Insights 获取聊天日志。

注意

QnA Maker 服务将于 2025 年 3 月 31 日停用。问答功能的较新版本现已作为 Azure AI 语言的一部分提供。有关语言服务中的问答功能，请参阅问答。从 2022 年 10 月 1 日开始，你将无法创建新的 QnA Maker 资源。有关将现有 QnA Maker 知识库迁移到问题解答的信息，请参阅迁移指南。

转到 Application Insights 资源。
选择“Log Analytics”。此时将打开一个新窗口，可以在其中查询 QnA Maker 遥测数据。

粘贴以下查询并运行它。

requests
| where url endswith "generateAnswer"
| project timestamp, id, url, resultCode, duration, performanceBucket
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| join kind= inner (
traces | extend id = operation_ParentId
) on id
| where message == "QnAMaker GenerateAnswer"
| extend question = tostring(customDimensions['Question'])
| extend answer = tostring(customDimensions['Answer'])
| extend score = tostring(customDimensions['Score'])
| project timestamp, resultCode, duration, id, question, answer, score, performanceBucket,KbId

选择“运行”以运行查询。

运行查询来获取有关 QnA Maker 知识库的其他分析

90 天流量总计

//Total Traffic
requests
| where url endswith "generateAnswer" and name startswith "POST"
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| summarize ChatCount=count() by bin(timestamp, 1d), KbId

给定时间段内的问题流量总计

//Total Question Traffic in a given time period
let startDate = todatetime('2019-01-01');
let endDate = todatetime('2020-12-31');
requests
| where timestamp <= endDate and timestamp >=startDate
| where url endswith "generateAnswer" and name startswith "POST"
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| summarize ChatCount=count() by KbId

用户流量

//User Traffic
requests
| where url endswith "generateAnswer"
| project timestamp, id, url, resultCode, duration
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| join kind= inner (
traces | extend id = operation_ParentId
) on id
| extend UserId = tostring(customDimensions['UserId'])
| summarize ChatCount=count() by bin(timestamp, 1d), UserId, KbId

问题的延迟分布

//Latency distribution of questions
requests
| where url endswith "generateAnswer" and name startswith "POST"
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| project timestamp, id, name, resultCode, performanceBucket, KbId
| summarize count() by performanceBucket, KbId

未回答的问题

// Unanswered questions
requests
| where url endswith "generateAnswer"
| project timestamp, id, url
| parse kind = regex url with *"(?i)knowledgebases/"KbId"/generateAnswer"
| join kind= inner (
traces | extend id = operation_ParentId
) on id
| extend question = tostring(customDimensions['Question'])
| extend answer = tostring(customDimensions['Answer'])
| extend score = tostring(customDimensions['Score'])
| where  score  == "0" and message == "QnAMaker GenerateAnswer"
| project timestamp, KbId, question, answer, score
| order  by timestamp  desc

注意
如果使用 Application Insights 无法正确获取日志，请确认应用服务资源上的 Application Insights 设置。打开应用服务资源并转到 Application Insights。然后请检查它是已启用还是禁用。如果为禁用，请启用它，然后应用。

后续步骤

选择容量

通过