How to Get Exchange ActiveSync to work on a Single Exchange Server (Error Code: 85010014)
Take from: https://blogs.msdn.com/nickmac/archive/2004/05/10/129376.aspx
Issue:
You have a Single Exchange 2003 Server acting as both your front End Server and your Back End server. When you try to Sync you get the following error Code on the Device: 85010014
Resolution:
These are the revised steps that were originally outlined in: KB817379
Cannot Access Exchange Server 2003 by Using Outlook Mobile Access When
https://support.microsoft.com/?id=817379The only difference between these steps and the KB is that you create the new Virtual Directory in IIS Manager and not ESM.
- Start Internet Information Services (IIS) Manager
- Locate the \exchange virtual directory (default location is Web Sites\Default Web Site\Exchange)
- Right click on the Exchange virtual directory, choose All Tasks/Save Configuration to a File…
- Type a name in the File name: text box (for example, ExchangeVDir)
- Click OK
- Right click the root of this web site (Default Web Site), choose New/Virtual Directory (from file)…
- On the Import Configuration dialog box, select the Browse button and locate the file from step #4, then click Open
- Next, select the Read File button
- In the Select a configuration to import text box, select Exchange (or whatever virtual directory you selected in step #3) and press OK.
- A dialog box will appear stating the virtual directory already exists. In the Alias text box, type a name for the new virtual directory that you want the
- Exchange Server ActiveSync and Outlook Mobile Access processes to use. For example, type ExchDAV.
- Click OK
- Right click on the new virtual directory and choose Properties, in this example, ExchDAV
- Select the Directory Security tab
- Click the Edit button in the Authentication and access control section.
- Verify only the following authentication methods are enabled
- Integrated Windows authentication
- Basic authentication
- Click OK
- Click Edit under IP address and domain name restrictions.
- Click Denied access, and then click Add.
- Click Single computer (if this option is not already selected), type the IP address of the server that you are configuring, and then click OK.
- Click the Edit button in the Secure communications section
- Verify Require secure channel (SSL) is not enabled and click OK.
- Click OK, and then quit IIS Manager.
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MasSync\Parameters
- Right-click Parameters, point to New, and then click String Value.
- In the New Value #1 box, type ExchangeVDir, and then press ENTER.
- Right-click ExchangeVDir, and then click Modify.
- In the Value data box, type a forward slash ( /) followed by the name of the new virtual directory that you created in step 10. For example, type /ExchDAV.
- Click OK, and then quit Registry Editor.
- Restart the World Wide Web Publishing Service. To do this: Click Start, click Run, type services.msc in the Open box, and then click OK. In the Name list, right-click World Wide Web Publishing Service, and then click
- Restart the Server to make the registry changes effective.