On assuming your customers are innumerate
So I was shopping for a couch this week and saw one I liked. I asked about delivery options.
The salesperson replied, "It's an $80 base fee for delivery plus a $20 per-piece charge."
Considering this price a little high, I asked, "Well, when could I come pick it up my self?"
The salesperson cheerfully said, "The warehouse is open all day on weekdays, so any time is good. I should just let you know that there's a $25 pickup fee, though."
"What? Why not just add $25 to the base price and make the base delivery fee $55?"
"Good idea. I'll bring it up with my manager," the salescritter lied.
I decided to shop elsewhere. Anyone capable of shenanigans like that is probably being underhanded with respect to other parts of his business. How on earth is this stuff legal?