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[Error number: 0x8024800C] running Windows update

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Trent Here,

I recently ran into a problem on some machines that were failing to run windows update. The web service would fail with the following [Error number: 0x8024800C]

 I found several posts related to connection errors between a proxy server and firewall settings however none of these applied to my scenario. Looking at the windowsupdate.log file didn't help much either:

I was able to find the following: https://technet.microsoft.com/en-us/library/cc720442(WS.10).aspx on the Windows Update Agent Result codes

Data Store
0x8024800C WU_E_DS_LOCKTIMEOUTEXPIRED The data store section could not be locked within the allotted time.

So the "Data Store" is actually C:\Windows\SoftwareDistribution\DataStore. Interesting.  https://support.microsoft.com/kb/971058.

The article was not identicle to what I was seeing but gave me some good ideas

***************Resolution***************

From a command line - net stop "Automatic Updates" 

del C:\Windows\SoftwareDistribution\

net start "Automatic Updates" 

After that I simply ran windowsupate again and it worked perfectly.

Trent
CISSP, ITILv3, MCP

This posting is provided "AS IS" with no warranties, and confers no rights.

Comments

  • Anonymous
    January 01, 2003
    In Windows 7, change "Automatic Updates" to "Windows Updates". I made that minor modification and your tip worked perfectly. Thank you!

  • Anonymous
    January 01, 2003
    glad to see this is helping some folks.

  • Anonymous
    December 29, 2011
    Thank you very much, this fixed my issue on multiple servers!

  • Anonymous
    September 24, 2012
    Worked as stated thanks!

  • Anonymous
    November 12, 2012
    Nice!

  • Anonymous
    March 16, 2013
    Thanks! Спасибо!

  • Anonymous
    March 16, 2013
    Thanks!  Fix worked great on my Win 7x64 laptop.  Should note that it can take extra long to run the updates right after the fix, but that is small price to pay to get things working again.

  • Anonymous
    March 16, 2013
    This fixed my code 8024800a as well, which microsofts self repair tools couldn't fix. Thanks a lot.

  • Anonymous
    March 17, 2013
    Thanks a lot, that worked perfectly and safed a lot of time!!

  • Anonymous
    August 19, 2015
    Grate this is ossum :) my issue resolve, am happy thanx a lot dear

  • Anonymous
    April 19, 2016
    Change that to "Windows Update" (singular) and it worked :)

  • Anonymous
    April 21, 2016
    Did what you said, and followed @bendegen tip. Worked like a charm. Thanks a lot.