Switched from Hotmail to Outlook.com and have a question? (FAQ)

then check out our handy FAQ (Frequently Asked Questions)

Do I have to get a new email address?
What about my existing email?
Where are my contacts?
Everything looks different. How do I use Outlook.com?
Why can't I switch back to Hotmail?
Will Outlook.com work on my current browser?
Do I need to change any settings on my phone, Office Outlook, Windows Live Mail, or Windows mail apps?
I renamed my Microsoft account to a new address; can I change it back to the old one?
Can I still use my POP3/SMTP messaging client with Outlook.com?

Rob

Comments

Anonymous
February 18, 2013
I hate hate hate outlook and just want my hotmail settings back. Everything was neat in hotmail, outlook is scruffy and unstructured. Did I say I hate it? Well I do
Anonymous
February 19, 2013
TERRIBLe idea to change hotmail to Outlook UI. UGLY! Change it back to the beloved Hotmail UI we all have come to love.
Anonymous
February 20, 2013
How do I start a new distribution list, and how do I access my old ones?
Anonymous
February 25, 2013
The comment has been removed
Anonymous
June 09, 2013
Can I have my old hotmail back . now seems to have lost all my contacts. and a real pain to forward pictures .
Anonymous
August 04, 2013
just tried to open my hotmail account and its changed. i now have the new outlook account, but no contact list nor any emails since 7/24/13 that were addressed to my hotmail address. How can i see those emails and how do i get my contact list. PLEASE HELP!!