How to escape the Facebook White Screen of Death
- When you create a page for your business, etc. using your Facebook account, you can click on "Use Facebook as <Your Page>" to manage it.
- Sometimes, this leads to a white page, also known as "White Page of Death", "Blank Screen of Death", "Blank Page of Death, etc.
- This blank page does not contain any elements to let you restore your account to the former state and Facebook becomes unusable with the Browser in question.
Solution:
- A possible solution is to clear your Browser's cache - I haven't tried this.
- To switch back to your main account, open the following page and click on the "Switch" link: https://www.facebook.com/login/plugin_roadblock.php
Comments
Anonymous
May 02, 2013
wow.... thanks!!Anonymous
October 22, 2013
Thanks! That got me half way there. At first I had a white screen. Now I have a partial screen. See screen shot... screencast.com/.../ljiEXEjFKOYI Any other brilliant suggestions are very welcomed!Anonymous
November 05, 2013
What the heck is this white screen all about anyways? It happened to me last night! UUGH this is frustrating. I did what you said and I too have the left margin showing up but nothing else. I contacted FB today but I dont feel confident they even will respond. That account is my business account and I am losing money by not being able to log into it. I am so upset right now. Any other suggestions on how to fix it?Anonymous
November 06, 2013
Hi Jennifer The same thing happened to me - yesterday. Your on my friend list btw. Marcel PAnonymous
November 07, 2013
I too got my FB sidebar back using your link but nothing is showing in the main screen.Anonymous
December 14, 2013
Switch does not work for me. I do a lot of work through my account very frustrating.Anonymous
January 14, 2014
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November 05, 2014
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November 05, 2014
ALREADY REMOVED THE PAGE.... BUT WHITE BLANK ON FACEBOOK STILL CONTINUE, ALREADY CLEAR CACHE N HISTORY ALREADY DELETED TEMP FILES AT ADOBE ALREADY SET TIME ON BIOS REOPEN BROWSER BUT STILL WHITE BLANKAnonymous
November 07, 2014
still not working.. any other suggestions?Anonymous
November 09, 2014
Apparently Facebook will have nothing to do with older browser versions as of a couple of days ago. Try updating your browser whether it be Firefox or Internet Explorer. I have 4 computers, the computer with IE version 6.0+ won't load Facebook. The computer with IE version 8.0+ will load Facebook. My other 2 computers were running Firefox 10.0+ and would not load FB but update to version 16 does work. So, update your IE to at least version 8 and Firefox to at least version 16. Safari and other internet op systems I know nothing about but I would assume the same case applies there so try updating your versions as well. Good luck!Anonymous
November 10, 2014
Ion works thru the browse . I to have done all this too . Still have the white page !Anonymous
November 11, 2014
I can't change the username for a new facebook page I created. When I click on the link to change the name, I get the white screen. I've tried over and over, using different browsers (Firefox, IE, and my cell phone android browser) and different versions of the browsers. They are all now updated to the latest versions, and still I get the white screen. Nothing works. Extremely frustrating! Especially since there's no way to get help from facebook.Anonymous
November 11, 2014
Also, clicking the Switch button mentioned above under "To switch back to your main account" doesn't do anything either.Anonymous
November 11, 2014
when i try to open my acount i get white screen with this sentence ( Enter a name under 40 characters Please enter a machine name no more than 40 characters long) what this mean and how i can slove this problem ?????????????????????????Anonymous
November 13, 2014
The "Switch" solution worked on my iPad! Thank you so much Luis! : )Anonymous
November 14, 2014
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November 17, 2014
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December 02, 2014
MIne is also saying enter under 40 characters and enter a machine name under 40 characters i have tried everything someone help plzAnonymous
December 06, 2014
i have a white screen on Facebook . What is going on? I have an I pad 2. Can anyone help?Anonymous
December 10, 2014
Probably it's time to quit this stupid facebook and go somewhere else:) Facebook don't care about it's user only about the money from advertising.Anonymous
December 16, 2014
white page for four days, now says temporarily unavailable, try again in a few minutes.Anonymous
December 29, 2014
I also have the white screen, What can i do to fix this really would like to go into my facebook on my desktop and upload some pictures.Can someone help, Thank You!Anonymous
January 01, 2015
I can't access my account anywhere, but my phone. I can, however, access my work account on my laptop. So...it's just my account and not my devices. This has been the case for 3 weeks now. I've tried everything and nothing works. It's very frustrating. Oh well...guess that means I have more time for housework.Anonymous
January 11, 2015
so I went to log in to my facebook and it says enter a machine name no more than 40 characters long.but it doesn't let me type it in anywhere :(Anonymous
January 28, 2015
I've had this issue going on four months now. I cannot see anything but a completely blank screen from any computer using any browser. The only way I can log into Facebook is via mobile.Anonymous
January 30, 2015
Beyond frustrating and they clearly don't care. I can access my personal account fine but if I attempt to go to ONE OF my business pages (www.facebook.com/mysoulrebel ) then I get the white screen. I emphasize ONE OF because this doesn't happen when I try to access any of my other pages. Apparently users who are NOT ME can get to the mysoulrebel FB page but I can't via browser. I can on my mobile or iPad but not such luck on the computer. It is beyond frustrating and has been going on for at least 6 months now WITH NO FRIGGIN RESPONSE FROM FACEBOOK no matter how many times I submit a support request. BEYOND FRUSTRATING !!Anonymous
April 09, 2015
white screen on my game farmville 2Anonymous
April 10, 2015
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May 15, 2015
f.b page puts white background behind black textAnonymous
August 01, 2015
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September 12, 2015
Has anyone ever figured out why this happens and what can actually fix it. If I do the 'switch' thing, I get the right sidebar and that's it.Anonymous
September 12, 2015
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September 12, 2015
I' having the same problem and I too, only get the right sidebar when I click on switch. Apparently, it has nothing to do with my computer, because I had someone use my computer to access their Facebook account, and everything was normal.Anonymous
September 12, 2015
I have also discovered that when I go to the sidebar and click on the link to a friend's or group's Facebook page, I get a blank white screen, instead of seeing their page..Anonymous
September 14, 2015
I get the white screen too. All browsers, all networks all computers. Even the dolphin android browser on my phone. Nothing will get me there. Some FB pages I can get in to but the vast majority I cannot.Anonymous
September 14, 2015
I have white screen too. All browsers, all networks all computers. But im my phone work using Facebook aplication. Any body please help us.Anonymous
September 15, 2015
Seems like they want to FORCE us to use the app....Anonymous
September 15, 2015
Someone suggested after I try to load FB and the dreadful white blank screen comes up, to use the fn + f5 keys. It did work for me for 5 minutes and then BAM back to the same ole issues. Hopefully it'll work for somebody!Anonymous
September 16, 2015
My husband has the same white blank page on his computer, he cannot access on any browser. He can access it thru the App on windows 10 from the store, but that is it. Hope they fins solution soon, he does not like the app to get to his facebook.Anonymous
September 16, 2015
I have the same problem with the white screen. Several computers on several networks. It is a facebook database problem only they can fix. There appears to be no way to get in. None of the publish fixes work.Anonymous
September 17, 2015
white screen for two days. The "switch" button above brings up a tiny square with my profile pic, but it won't open to something larger. Plus trying makes "firefox not responding."Anonymous
September 17, 2015
how do you get them to fix this for you?Anonymous
September 17, 2015
I am having this issue as well. I sent messages to Facebook, so we'll see what they do. I sent them this link so they could see everyone having the same issues. Facebook.com/JuliaSpikeAnonymous
September 18, 2015
It has been over two weeks with the blank white page. I have reported the problem to facebook almost on a daily basis with NO response from them. I donot know when a Fix with be out. I wish they would do something,. It seems there are more and more having same issue.Anonymous
September 18, 2015
have tried all i know to do nothing works,even trying to open new accnt.anyone know how to contact f.b.Anonymous
September 19, 2015
Don't have a business so this doesn't help me. Also it doesn't really have to do with browsers. I am the only person in my household affected and its been since the 11th. Its on all three computers and my tablet. Next? I am really getting tired of trying.Anonymous
September 21, 2015
Hi all. Did any of you guys had the problem solved? Hate check my FB thru android/7" Samsung.Anonymous
September 22, 2015
Having the same problem. Suggestion posted above gives me the side chat bar but cannot open any messages and the rest of the screen is white still. Literally nothing is working to stop. Interestingly when I go to other sites my FB profile pic comes up when I comment so I still appear to be connected to FB but every attempt to access my account just gives me a blank white page. Been happening for 4 days now, no one seems to be able to fix this, I don't have an iPhone to be able to check if it works through apps but others have claimed they can access it through IPhone apps but not through laptops or computers.Anonymous
September 22, 2015
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September 22, 2015
Michelle, it seems they are doing nothing to fix it. For those that can acess something...if you get to general configuration...try to dowload your FB data(it is a good thing anyway). It is dowload as a zip. The explanation is, the problem is due to bad indexes(because the huge FB databade). When you dowlonad your data, the procedure "forces" a re-index of the pages(our pages) that are not being able to show, cause FB index doesn't find them. Here is the original video. I am not a programmer, just stubborn. www.youtube.com/watchAnonymous
September 22, 2015
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September 22, 2015
His Facebook was back working today on Internet Explorer Browser. Have not checked other Browsers yet.Anonymous
September 22, 2015
Ok, It is working on ALL Browsers. For how long we will see. It Fixed itself I quess.Anonymous
September 23, 2015
Thanks, Michelle. There are hope.Anonymous
September 23, 2015
White screen for 3 days on all home and office computers; except mobile phone (which works perfect).Anonymous
September 23, 2015
Three days now with the white screen of death. I've discovered a number of articles giving advice, but most of it revolves around being able to at least partially get FB to load...enough to get into the general settings and download a backup file which forces the data to be reindexed. Unfortunately I can't get even a blue stripe at the top. I can, however, access the account over the mobile app. But I can't find where the backup function is located. Anyone else got a clue?Anonymous
September 23, 2015
I'm a victim also!Anonymous
September 24, 2015
I did not try any of the above things to try and fix it, I reported problem with facebook several times, but never got a response. I believe his facebook account was like all of yours for appox. 3 weeks. It somehow fixed itself yesterday. Maybe you just have to wait it out.Anonymous
September 24, 2015
As far as I could see, there's no such option in the mobile version,Kevin O.Anonymous
September 24, 2015
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September 25, 2015
Two days now of just a white screen. I have searched everywhere for a solution with no luck.Anonymous
September 25, 2015
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September 28, 2015
I am also facing this problem from last week. Does any one have any solution please .Anonymous
September 29, 2015
I've had this problem for 3 days now Its extremely upsetting because my mom is in the ICU for the past couple of weeks, and I was using Facebook to communicate with family and let them know her status. I'm beyond angry at facebook right nowAnonymous
September 29, 2015
I was off for 5 days. It came back on yesterday for a few minutes. Now, it's off again...Most of the solutions I have seen do not work if you can login but I can't see or contact Facebook....Anonymous
September 30, 2015
Well, after about 2 1/2 weeks of the white screen of death, Facebook went back to normal last night. Unfortunately, by morning, it was back to the white screen of death again. So, once again, I'll just have to wait to see, if and when it will start working again. Meanwhile, I'll begin to explore alternatives to Facebook.Anonymous
October 01, 2015
I do my business advertising on facebook and I guess from what I am reading here, it can happen when you switch from your facebook business page. Well I am just waiting for it to go back. For now I am using Iphone app for facebook.Anonymous
October 02, 2015
I've had the Facebook white screen of death now for close to two weeks. I can access my account on Mobile but not on any computer or browser. I've tweeted Facebook several times about this and they have not responded. Not sure what's going on but it does make me want to give up on Facebook. Facebook is censoring their tweets so you won't see a word about the white screen of death on their twitter page.Anonymous
October 03, 2015
Tonight I got the "White Screen of Death" for the first time. Up until now I had never even heard of it! Is there STILL no solution for this? Is it really just a wait and see if it gets fixed sort of thing? I HAVE a page associated with my main profile page, but I've not tried to switch between it at all. How in the heck could this have happened??Anonymous
October 03, 2015
Same problem with my account!Anonymous
October 03, 2015
RIP Facebook. I have no idea what to do. It has been a week and that White Screen of Death always appears.Anonymous
October 04, 2015
White screen since 9/24 and no response from fb. they do not care clearly. switch button above makes the screeen a very light blue and chat bar is on the rigt but that it. i hear some people say it fixes itself eventually but in the meantime i cannot use my mobile effectivly for my business. we need helpAnonymous
October 04, 2015
I have this issue for about a week now. Facebook support is horrible. Now I can't even report the issue and even the mobile version is showing random errors.Anonymous
October 05, 2015
it first happened on my mobile, then on my laptop. finally after two days go to internet cafe, facebook works for the guy next to me, i type in my info - white screen! I delete and start over, same thing., I go to next computer, facebook opens for my neighbor, when I enter my password - white screen. I think we are being censored and perhaps for some stupid "key words" they hacked or blocked the account? I use fb for a lot of info and communications and business - what do I do???Anonymous
October 05, 2015
Same problem for my dad. 3 days. I´m sure isn´t a browser version, SO, connection, etc. I checked all. FB doesn´t answer yet. If someone has a solution, please writte here.Anonymous
October 05, 2015
I have had the white screen since 9/23 and nothing is working. Does FB even care?Anonymous
October 05, 2015
Ditto - white screen...tried everything too...nothing works.Anonymous
October 06, 2015
I've had the white screen about 2 days now read somewhere to clear all history, cache etc so did that and was able to get the log in page attempted to log in then got the white screen again. I'm using Firefox on Vista but also tried IE to see if it worked (it didn't) . Only site effected seems to be Facebook :/Anonymous
October 06, 2015
I have it too - that's a week now. I can access Facebook via the app on my phone, but not via internet from any device. I need internet access for 3rd party programmes (e.g. maps, games etc.). I've tried all the proposed solutions on here but nothing works. I tried contacting their support team, but I cannot connect to ANY Facebook site on the web. I guess I'll need to talk to real people now ;-)Anonymous
October 06, 2015
WSOD for over a week. It's not my computer as others can get to their fb page no problem. I can't get to my own page, others can go to it and it works. They can see it like normal but when I go to it just white. No blue bar, no words, lines or anything. I have no way to report it to them either. I tried your link, strange, it was a white page with a little profile pic. I checked it out and it said switch, so I did and it took me to the WSOD (white screen of death). I heard that if someone complains or something they check all your posts and comments even the ones that were deleted. Even the private messages. Do you or anyone else for that matter know if it's true? I try to watch my language and such but who knows? No really, who knows? I'd like to get a definitive answer.Anonymous
October 06, 2015
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October 06, 2015
In answer to David Reid's question: No, as I am quite liberal on most issues. I too have had thoughts that there might be something political to it, though my suspicion was that it might be connected to my support for Palestinian rights.Anonymous
October 06, 2015
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October 06, 2015
For a while, after it started giving me a white screen, it would also give me a page full of javascript and then the usual "oops" error message from facebook. So yeah, it's a javascript error on their side.Anonymous
October 07, 2015
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October 07, 2015
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October 07, 2015
You are actually logged in and Facebook thinks they are displaying your page. From everything I have seen the problem is within Facebook and until they fix it it will continue to happen and it seems that Facebook really doesn't care. Since Facebook doesn't respond of appear to care it could happen anytime to anyone so if your business depends on them you best find another way to do business because they could put you out of business anytime.Anonymous
October 07, 2015
And my connection is suddenly and mysteriously back. It's been down for over a week and it suddenly comes back up again. It did it 2 days ago and then went out again. Now it's back up. I'm guessing that it's probably Facebook devoting more resources into making Facebook APP friendly at the expense of browser stability. they probably see mobile devices as the future and desktop/laptop browsers as the past. And so all of us who refer a browser experience are getting the short shrift. And David Reid, no it's not political. I'm as left wing as they come and it's happening to me as well.Anonymous
October 07, 2015
Aaaand. ... it's back down... I still have my news feed open and it's working as well as my profile page. when I try to open anything else now, it gives me that white screen again. So i'm keeping these browser tabs open for as long as I can use them. Frustrating as all get out.Anonymous
October 07, 2015
Judging by the posts of downdector.com and several other sited thousands of Facebook users accounts have been plunged into white-out mode. No access of any kind to facebook Some have been experiencing it for several days and others for several weeks. No response or acknowledgement of any kind from FacebookAnonymous
October 07, 2015
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October 07, 2015
Almost a week for me. ughAnonymous
October 07, 2015
white pg since the 28th of Sept I have tried it all with no avail thxs Fb !Anonymous
October 08, 2015
Same here got hit by the white screen what an awful and frustrating experience, though in my phone works ok this is just ridiculous. FB what a shame as they seem to be doing nOTHING about it to help.Anonymous
October 09, 2015
Another WSOD victim!! Started for me yesterday. Funny thing is I could still see FB on my kid's computer, logged in with his account. When I switched accounts, boom! White screen again,and there is no way to even log out so my kid can sign in again. :( For the record, Conservative Christian.Anonymous
October 09, 2015
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October 09, 2015
Arrrggghhh....WSOD since Oct 4 - nothing - I can't log in from any computer at all...I was able to log in from a friends android phone...so I changed my log in password and e mail address...and then tried to log in using the new parameters and nothing...I'm so mad...Anonymous
October 10, 2015
I'm running Windows 10 on one laptop. Click on the "store" in Windows (shopping bag icon at the bottom of the screen), Get the Facebook App. That got me back up and running after a week of the white screen of death. I hope it lasts.Anonymous
October 10, 2015
Lidia Michael- clean your history and cookies [C-Cleaner free app. will do it for you], It won't help you with the WSOD, but your son should be able to get back on his account.Anonymous
October 10, 2015
I tried everything before knuckling under and going Windows 10 and getting the app. Cynical me thinks FB is trying to get everyone to use the app. Why? There are no adblockers that work with the app as it runs independently of your browser. When it went white screen on my primary laptop, I dragged out the old backup. It hadn't been turned on in months. White screen from the get go. My phone still worked fine with the app, but not when it tried to load FB through Safari.Anonymous
October 11, 2015
lori mccurdy, My problem happened on sept 28th as well. As of today I can only use the message system, but cannot log onto any other features of fbAnonymous
October 11, 2015
facebook is soooooo messed up right now...my husband found a 'back door' in which I can log into my account and post, but I can't get messages, notifications, or play my favorite game, Bejeweled Blitz. I tried the above and my profile pic is showing in the upper left had corner with the word switch on it...I click and get the blank white screen again. This is also the second time for this to happen to me...the first was just a couple of weeks ago, or less.Anonymous
October 11, 2015
PW, this is not a punishment. Just in case it is, then how the user would know they are punished and not to repeat their mistakes? Really stupid, isn't it. This is bad develeping. I would like to ask others, did they post/comment something FB wouldn't like?Anonymous
October 12, 2015
Windows 10 and latest version of all browsers - white screen in all browsersAnonymous
October 12, 2015
After having the WSOD for about a month, yesterday I opened a new FB account/page with a new e-mail address. Then I sent my old page a friend request. I was then able to view my old page,sort of: It showed my last post occurring in May 2015, when, in fact, I had posted daily until mid-September 2015, but I could see more of my old page than before. Of course, what you can see will vary with your privacy settings, on your old page. Suddenly today, my old page is working normally again. [Hopefully, it will continue to do so.] I accepted my own friend request, so now, if one page goes down again, I can use my other page to "share on a friend's page". I am my own friend!Anonymous
October 13, 2015
I got the What page of death, I was not think it was not political till I read another post, I two am a Conservative Christian. a big conspiracy? Hmmmm? Or maybe it's to a way for them to increase the number of accounts they have.Anonymous
October 13, 2015
I had the same problem as everyone else and THIS WORKS. Open your fb white page, leave it open and in a new tab go to business dot facebook dot com and make a fake business page. Once you make your fake acct, on the top right you should be able to go to your personal profile. Voila! YOU ARE BACK ON FACEBOOK!! BA~BAM! I have searched and searched and tried and tried everything to no avail. But THIS got me back on. And I can close the screen and browser and then actually GET BACK ON!! YAYYYY!!- Anonymous
May 26, 2016
I can confirm. This really worked for me now
- Anonymous
Anonymous
October 13, 2015
Over two weeks now...WPOD, and no clues. Everybody can access their account from my desktop, but not me. When I Google facebook on the DT and go to their main return and click on "Welcome to Facebook", it takes me to a mobile application (free data) where I can at least gain access to my messages. But the mobile data site has very limited funcitonality, no photos and no news feed. I have read somewhere that this is an "indexing" problem. Every piece of data that fb recieves is indexed, say A-Z or 1 to infinity. When the index gets corrupted, it affects many accounts and until fb cleans it up, those affected will stay down. Some say days, other say weeks. This is a prime opportunity for a break away company to make a breakout!Anonymous
October 13, 2015
I am having the same problem for the last one week. Life don't seem to be the same again. :(Anonymous
October 14, 2015
Anybody else try the fake business.com thing from Susan. My husbands white screen is back after 2 weeks being back up ;(Anonymous
October 14, 2015
The comment has been removed- Anonymous
August 13, 2016
Works perfect- Anonymous
September 11, 2017
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- Anonymous
- Anonymous
Anonymous
October 14, 2015
Miki,,, You are a GENIUS!!! Thank You very much!!! Have had this F'ing white screen for a month and tried everything else to no avail. This worked "Presto" Thank You again!!Anonymous
October 14, 2015
GREAT The fake business WORKS! Thanks!Anonymous
October 15, 2015
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October 15, 2015
Yep, had the same problem; and creating the fake business account fixed it.Anonymous
October 16, 2015
Miki, thank you so much!!!! where I have tried everything possible and noting worked for over 40 days now, your fix worked beautifully, thank you so my dear unknown friend, I'm back to my 3 year old page and to my virtual friends :-). Everyone should try Miki's fix, it will work for sure for almost all!!!! Funny, now that I'm in, I'm afraid of logging out!Anonymous
October 16, 2015
I think at least one problem is using AdBlock - I had deactivated AdBlock when I started getting the white screen. When I got Facebook back, I restarted AdBlock and the screen immediately went white!Anonymous
October 17, 2015
YES on the business account! Yaaaay and thank you! That did the trick.Anonymous
October 17, 2015
Yep, creating the business account worked! Thanks much!Anonymous
October 18, 2015
The easiest way around this is to get a new web mail account and use it to create a new facebook account.Anonymous
November 01, 2015
I tried the business account and it didnt work for me. Also, as I switched back and forth between the fb page and this one for instructions, this page was going white.... weird hey?Anonymous
January 18, 2016
hello everybody. i'm having the same problem with blank login page and i wonder. How did you make a business account without entering your account?Anonymous
January 28, 2016
@stelios Did your account ever go back to normal?Anonymous
May 15, 2016
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May 22, 2016
from all other solutions on the internet. This worked for me. thank you!!Anonymous
May 29, 2016
My FB page went white 2 days ago, I read through the whole comments section here trying everything and I can't even see other people's FB pages off whichever system I tried on mine. It's like trying to log into my FB corrupts the browser so it then blanks out on anything FB related, except these help pages. They don't seem too concerned about it so sell the stock and tell them to f off, this is a major glitch because so many people rely of FB for their businesses, total scam that there,s never any help from FB.Anonymous
June 04, 2016
the last 3 days my fb page has no right sid--can not get notifications--can not get chat please helpAnonymous
June 29, 2016
Blank screenAnonymous
March 22, 2017
facebook Blank page solvedafter an extensive research on the topic and hectic blank page phenomena, I have found that this problem is very common with users and that different solutions methods work for them. for me, none of the currently available methods worked, and I tried another method.. and it really worked.login to your fb (obviously it would be blank now)open new tab and open link https://www.messenger.comit will open fb inbox. now try opening any link sent do you by your friend and which contain any link to a facebook page, e.g. my friend sent me a page post containing a picture and when I clicked the link it opened that page and post. my facebook is now working after 3-4 days of the white page.- Anonymous
April 27, 2017
Awesome! It works! Thank you, Lee Khan. I got my facebook back! - Anonymous
May 04, 2017
I discovered another reason why people are getting the "White Screen of Death" In the settings for all browsers, online or phone, there is the add-on setting, and within the add-on setting is the program adblock or adblock plus. You can go to the settings for your browser and then to advanced setting near the bottom. You can either disable or remove the adblock setting. This will fix the problem, or you can reset your browser options.I have also heard of opening Facebook in an apple devise. This will reset the add-ons too, but you don't need an apple device to fix the problem.- Anonymous
January 22, 2018
Bingo!
- Anonymous
- Anonymous
Anonymous
April 04, 2017
Hey man. Thank you so much! Got my account back using your link!Anonymous
September 21, 2017
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