Fix Store App in Windows 8.1
- Sometimes, after upgrading to Windows 8.1, the Store App may not start.
- It might still show the number of available updates on the Live Tile.
- Starting the app may show a progress ring but it may not finish loading.
- To fix this, run the following in a Command Window (CMD) to re-register the Store App:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
- If you get error 0x8007064A after executing this, it means that the registry key "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Packages" does not have SYSTEM as the owner.
- Change the owner back to SYSTEM as explained here and try again.
- To fix three other system apps such as PC Settings, run the following:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\camera\AppxManifest.xml
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\FileManager\AppxManifest.xml
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml
Comments
Anonymous
October 18, 2013
thanks, not easy to find solution. search for store not working in windows 8.1Anonymous
October 18, 2013
thanks - finally a solution that workedAnonymous
October 18, 2013
nice. thanks.Anonymous
October 18, 2013
wow .. that was simple. tried every other solution out there and nothing worked. was thinking about reverting back to 8 until finding this post.. thanks!Anonymous
October 18, 2013
Thanks. I spent at least an hour in order to find a fix for this and this one finally helped!Anonymous
October 18, 2013
thanks so much for this fix, quick and easy. All microsoft support can say about this issue would be reinstall windows or delete your account. while it is known that thousands of people have the same issue there is no fix...Anonymous
October 18, 2013
Thanks. It worked for me.Anonymous
October 18, 2013
@Frank and Bart: This fix is for when the Store App shows a progress ring and never finishes loading. If you have another issue such as the error "We weren't able to connect to the store", please post it here http://answers.microsoft.com/ and someone from support will investigate further.Anonymous
October 19, 2013
This is the only working solution! Please post it to MS!Anonymous
October 19, 2013
THANKS! Finally! This worked like a charm :PAnonymous
October 20, 2013
Looked everywhere for a fix and this did it straight away. Thanks!Anonymous
October 20, 2013
Thanks! searched for a couple of hours to solve the problem but this solutions worked right away! please advise MS about this.Anonymous
October 20, 2013
@Arjan: Please note that the Windows team already knows about this issue and a fix should be pushed ASAP with one of the next updates.Anonymous
October 21, 2013
Solved my problem, thanks!Anonymous
October 21, 2013
Wow, thank you.Anonymous
October 22, 2013
Wow! This was a simple fix that I spent virtually HOURS researching all over the web. May I suggest that Microsoft develop a "Fix it" that can be easily found and used for those not as computer savvy as some.Anonymous
October 24, 2013
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml Microsoft should action immediately this tile is key for all others to workAnonymous
October 25, 2013
Merci de nouveau pour cette solution qui a fonctionnée immédiatement........J ai retrouvé windows store EnfinAnonymous
October 28, 2013
Did not work for me. Also tried to run cmd as administrator. Also tried to run the second recomended command C:windowssystem32>start "" "ms-windows-store:" No error Message. I live in Norway. Any tips?Anonymous
October 29, 2013
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April 29, 2016
THANKS A LOT.Finally got rid of that error (wasted a day for fixing that error).Just copied and pasted the the command in the above article in RUN.Thanks Luis Cantero - Anonymous
August 08, 2016
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- Anonymous
Anonymous
October 29, 2013
Hi After running C:windowssystem32>start "" "ms-windows-store:" I get the following error "Windows cannot find 'ms-windows-store':.Make sure you typed the name correctly, and then try again.Anonymous
October 29, 2013
after running the Powershell fix i get the following error. ms-windows-store: No such interface supportedAnonymous
October 30, 2013
Thank you very much indeed. It worked like a charm.Anonymous
October 30, 2013
I still am unable to get into the store after having followed your instructions. I get the same message "We weren't able to connect to the Store..." If I sign on to my husbands account on this computer I get the moving circle of dots and the store doesn't open. There is no error message. The update to Windows 8.1 preview was from Windows 8 Pro with media centre. Hope you can help.Anonymous
October 30, 2013
Did not work for me. Thanks for trying.Anonymous
October 30, 2013
After run powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml I still get the same problem when installing any apps:"something happened and this app couldn't be installed. please try again. Error code: 0x8e5e021f." Btw, I install a win 8.1 pro on a clean disk.Anonymous
October 31, 2013
This was the most valuable advice and only solution that worked after going through multiple blogs over the past hour. Thanks!!Anonymous
November 02, 2013
Awesome man! far out why doesn't MS know this?Anonymous
November 02, 2013
Just a note; reboot your machine after the fix. Everything works now.Anonymous
November 02, 2013
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November 03, 2013
thanks for a lot.. its very helpfulAnonymous
November 04, 2013
I tried this but I got 0x80073D02 "The package is unable to be installed resources it modifies are currently in use." 0x80004004 "Unable to install because the following apps need to be closed winstore_cw5n1h2txyewy!Windows.Store." I already have closed the app twice. I also have looked through my task manager. No results.Anonymous
November 05, 2013
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November 06, 2013
It worked! Can you please provide the systemroot folder to fix mail, people, calendar, photos,and solitaire collection??Anonymous
November 09, 2013
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November 09, 2013
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November 10, 2013
I have the same symptom as Amar.Anonymous
November 11, 2013
for me the solution is not working either. After applying your method and rebooting several times I still get error code 0x8e5e021f when trying to install an app... :/ Please help, MicrosoftAnonymous
November 13, 2013
Worked like a Charm!.. thank you very much!Anonymous
November 15, 2013
Worked great thank you!Anonymous
November 16, 2013
After checking everyone else's "fixes" with firewalls, proxies, and whatnot, this is what finally worked. Thanks so much.Anonymous
November 17, 2013
Thanks a million. It now works great.Anonymous
November 19, 2013
Thanks you so much! I had been searching for like 2 days for a solution to this and nothing worked until your post.Anonymous
November 19, 2013
Thank you! Is there any command to return all applications, I managed to recover the camera, the settings of the PC and the store, but all other native apps are failingAnonymous
November 21, 2013
thx a lot .. your trick solved my problem in 10 sec .. I was searching for solution on microsoft site and it didn't worked well .. thxAnonymous
November 22, 2013
For me, Store opened up and showed everything nice but no updates worked or any install just went nowhere. Immediately after running that command Store works as it should o/Anonymous
November 23, 2013
Thank you so much! I've been looking everywhere for something like this and was just about to give up hope...Anonymous
November 24, 2013
thank you so much everything is working again......Anonymous
November 24, 2013
i tried wat u told the store is still not opening it just keeps loading. please helpAnonymous
November 25, 2013
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November 25, 2013
Excellent... the only method that works in seconds.....keep the good workAnonymous
November 25, 2013
Wow, thank you, man, it really works for meAnonymous
November 26, 2013
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November 26, 2013
Hi, i executed the above commands and they successfully got executed also. But still m getting the blank screen and no desktop/ tiles are getting loaded. I run all the 4 commands in cmd . But the last 3 commands are same. Pls Help me.Anonymous
November 26, 2013
when I try to install apps, I get a message 'something happened and purchase can't be completed error code0x8024036'Anonymous
November 27, 2013
Run the command, no errors, but store still doesn't work. It first started with Error 80240436 where it says "Something happened and ......" basically saying that I can't install any apps then I did the wsreset and this happened. Anyone followed the same path and finally got it working?Anonymous
November 27, 2013
Worked like a charmAnonymous
November 28, 2013
Worked perfectly for the Store app. But I am still having problems with other app that also won't open: Mail, people, calendar, etc. Any solution?Anonymous
November 29, 2013
Wow - like so may others on here, thank you for posting this! It seems you are the only one that found this fix. Several weeks of frustration through Google searches ending in futility...until I found this!Anonymous
December 03, 2013
THANK YOU EVER SO MUCH THIS IS FINALLY THE REAL SOLUTION!!! Thanks soooooo muchAnonymous
December 04, 2013
Thank you, I spent weeks searching to a fix for this, this is the first time it worked.Anonymous
December 04, 2013
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December 04, 2013
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December 04, 2013
Found a fix, posted by Windanced here: social.technet.microsoft.com/.../81-store-apps-wont-load (currently second comment from the bottom. Now that it's working, I like the new Store app! Only thing now is that all of my installed apps, although working fine, show as not installed in the store. Any idea how to fix that? Thanks! (The first app I tried to open after noticing this popped up a "You have installed <app>..." notification, but still showing as not installed in the Store. No other apps have generated this notification after opening them.)Anonymous
December 04, 2013
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December 05, 2013
@Joshua: Have you tried to Refresh your PC without affecting your files?Anonymous
December 07, 2013
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December 07, 2013
I should add that I get the following message when I try and install/update apps: Error 0x80070002 "Something happened and your app couldn't be installed"Anonymous
December 08, 2013
I got fix the three applications, camera, control panel and settings, but I wanted to know how to fix all applications, because when I try to install again gives the error 0x80070002, such as the weather, map, peopleAnonymous
December 08, 2013
I have managed to install those apps you mention Renato. They just refuse to "open". I managed to get them to install by deleting files in the registry as per following links: social.technet.microsoft.com/.../81-store-apps-wont-load www.eightforums.com/.../2814-take-ownership-add-context-menu-windows-8-a.htmlAnonymous
December 09, 2013
Brilliant thank you xAnonymous
December 10, 2013
I tried everything mention above and I still can not get the Windows 8 store to open. Help! it tries to load and then says it is either a server problem or it timed outAnonymous
December 10, 2013
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December 11, 2013
Tried everything and this finally got it working. Thanks!!!Anonymous
December 14, 2013
thank u sir...... it worked...i am happy ..Anonymous
December 14, 2013
what if the store and settings are keep in loading ?Anonymous
December 16, 2013
My asus n56v store & bluetooth still not working after update 8.1 i tried your solution many times, but failed. my last option is back to 8 using refresh pc :(Anonymous
December 17, 2013
I had tried all methods that I found but my windows 8.1 app store still not working. My problem is: when I click apps store icon it only show splash screen for a moment then it closed (back to start menu). So at the last, I decided to refresh my windows. (PC Setting -> Update & Recovery -> Refresh). After that, my windows app store can work again. But It will delete all program data in your windows main directory. You should reinstall some application that you had installed before.Anonymous
December 17, 2013
thank you finallyAnonymous
December 18, 2013
I tried the commands, it worked, but the app store won't let me download any apps because it says that my internet connection is to slow to download!! What should i do? (my connection has full bars, so, it should be pretty fast!) :(Anonymous
December 18, 2013
Thank you very much, worked like a charm. Used it on windows 8.0.Anonymous
December 19, 2013
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December 19, 2013
it did not work for me is there any other way to fixing the store or do I have to wait for the next update?Anonymous
December 19, 2013
Like commented before me not an easy fix to find but this worked great thxAnonymous
December 20, 2013
Thank you, finally a solution that DOES WORK!Anonymous
December 24, 2013
i have that error >> "This page failed to load" .... Please help me!Anonymous
December 26, 2013
My MS tiles all of a sudden would not run - just got blank screens. Only the local programs with no Internet access needed would run. No clue why this happened, but last program I used was Skype - beginning to not like that program as this is not the first time it has 'been in the neighborhood' when troubles arose - BUT, the FIX here was amazing! THANK YOU. (I did have to reboot before it worked - FYI) Keeping a copy of this one for the future! EXCELLENT!!!!Anonymous
December 26, 2013
Hi! I ran the Command Prompt as administrator and pasted: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.XML and pressed Enter. I tried running the Store app afterwards, yet I still get the Store logo with the circle thing at the bottom. It did not work. Have I done something wrong? I have tried restarting after doing what you said yet it was still not working. Is there another way to fix this?Anonymous
December 26, 2013
I ve got the same problem when i upgrade from windows 8 to windows 8.1, microsoft solitaire, mahjong games are not running anymore, screenshot with the program show up but it is not loading anymore, remain at a screenshot level without starting. I apply your suggested comand on the run comand, something changed but still not working. I ve checked also the system and it shown system as the owner. Do you have another suggestion to sort out this matter?Anonymous
December 27, 2013
the command did not give any error message nor solved the problem. i can open and access the store but whatever the apps i install from store dosent work including skype. the apps closes after 5 secondsAnonymous
December 27, 2013
Hello, I just did it and my windows store wont open. Each time I open it it will automatically kick me out.. Please help me! I even tried to restart my computer Thanx in AdvanceAnonymous
December 28, 2013
it isn't giving an error but my problem remains the same. what do I do?Anonymous
January 04, 2014
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January 04, 2014
works for store & PC settings, love you!Anonymous
January 05, 2014
@danielpostoronka: You need to use the command correctly. You entered a space between the dash and "Register". That's what the error message says.Anonymous
January 05, 2014
your awesomeAnonymous
January 05, 2014
Thanks a lot!! It worked....:)Anonymous
January 06, 2014
You are a legend - made a fix that all of microsoft couldn't!!Anonymous
January 08, 2014
thanks. this definitely works. I wanted to install Nook for PC Windows 8.1 and I could not do that until I tried this command.Anonymous
January 08, 2014
Thank you so much man, you are a real expert......Anonymous
January 08, 2014
thanks sir your such amazing my p.c settings and apps store are running now.Anonymous
January 09, 2014
This made my day!!!!Anonymous
January 09, 2014
Thanks a lot. really save my time.Anonymous
January 09, 2014
Event viewer says this: Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 11/01/2014 01:28:54 Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: KEVINCOBLEY-PCKevin Cobley Computer: KevinCobley-PC Description: The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C} and APPID {CE79BC8B-2980-4CA9-9570-6E0BF5B93BF2} to the user KevinCobley-PCKevin Cobley SID (S-1-5-21-2456438200-496891304-1501585615-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.MicrosoftSolitaireCollection_2.1.1312.2401_x86__8wekyb3d8bbwe SID (S-1-15-2-1985198343-3186790915-4047221937-1969271670-3792558349-1325541827-400269725). This security permission can be modified using the Component Services administrative tool. Event Xml: <Event xmlns="schemas.microsoft.com/.../event"> <System> <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" /> <EventID Qualifiers="0">10016</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2014-01-10T14:28:54.131736600Z" /> <EventRecordID>9500</EventRecordID> <Correlation /> <Execution ProcessID="860" ThreadID="9620" /> <Channel>System</Channel> <Computer>KevinCobley-PC</Computer> <Security UserID="S-1-5-21-2456438200-496891304-1501585615-1001" /> </System> <EventData> <Data Name="param1">machine-default</Data> <Data Name="param2">Local</Data> <Data Name="param3">Activation</Data> <Data Name="param4">{5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}</Data> <Data Name="param5">{CE79BC8B-2980-4CA9-9570-6E0BF5B93BF2}</Data> <Data Name="param6">KevinCobley-PC</Data> <Data Name="param7">Kevin Cobley</Data> <Data Name="param8">S-1-5-21-2456438200-496891304-1501585615-1001</Data> <Data Name="param9">LocalHost (Using LRPC)</Data> <Data Name="param10">Microsoft.MicrosoftSolitaireCollection_2.1.1312.2401_x86__8wekyb3d8bbwe</Data> <Data Name="param11">S-1-15-2-1985198343-3186790915-4047221937-1969271670-3792558349-1325541827-400269725</Data> </EventData> </Event>Anonymous
January 10, 2014
It still loads but will not go any further then thatAnonymous
January 12, 2014
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January 12, 2014
thanx bro it worked thanx again =DAnonymous
January 13, 2014
After hours of searching and trying about 6 things that didn't work: This one did, well done!Anonymous
January 14, 2014
I removed the G data antivirus and all is working fine now,Anonymous
January 15, 2014
it doesn't work for me i am waiting until it ends , but when i try to run, nothing happened. the same problemAnonymous
January 16, 2014
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January 17, 2014
YOU'RE A LIFE SAVER!Anonymous
January 19, 2014
I tried this and still the Store is not working. The actual problem is it shows "installing ..." and after few seconds the app shuts down and goes to Start Screen. Tried multiple times and yet, the same result. Microsoft should have tested the 8.1 before releasing as apparently there are many other similar issues also, say for example my Mail does the same thing. In the middle it freezes and returns to Start Menu. Very disappointing....Anonymous
January 19, 2014
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January 19, 2014
Thank you so much, was looking for solution from last so many months after updating to 8.1Anonymous
January 20, 2014
Great help! Settings, apps, store were inaccessible. No more now. After I have accessed store, I have re-installed the missing apps. Thank you, Cantero. From Brazil.Anonymous
January 24, 2014
Thanqq for solving my problem.... Its working thanqqqq sooooo much...:-*Anonymous
January 24, 2014
My store didn't work but the Camera and Setting did and I am so happy :D my computer has been messed up since I got the windows 8.1 when it was in the store. So if you have any information on the store and possibly other apps that came on the computer (video's, photo's, mail etc) THANK YOU!!Anonymous
January 24, 2014
i have tried many things but didnt work i can enter in store but the problem is when i keep any app for downloading, it is not getting downloaded and PENDING is coming written instead of DOWNLOADING. PLEASE HELP WHAT TO DO...??Anonymous
January 24, 2014
What a nightmare!!!! Does anything work in Win 8??? It is probably easier to go back to Win 7Anonymous
January 25, 2014
I am able to open windows store but not able to open the applicationAnonymous
March 21, 2016
i have error 0x80070422 when I try to open the STORE app of microsoftAnonymous
April 06, 2016
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April 12, 2016
I didn't work and i dont know why. :(Anonymous
April 25, 2016
wow,this is easyAnonymous
May 14, 2016
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June 11, 2016
same with me- Anonymous
July 05, 2016
The same errorAdd-AppxPackage : No se encuentra la ruta de acceso 'C:\Windows\WinStore\AppxManifest.XML' porque no existe.En línea: 1 Carácter: 1+ Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\Win ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (C:\Windows\WinStore\AppxManifest.XML:String) [Add-AppxPackage], ItemNot FoundException + FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
- Anonymous
- Anonymous
Anonymous
June 11, 2016
helpful. solved my problemAnonymous
June 14, 2016
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August 11, 2016
Luis Cantero,THANK YOU!!!Anonymous
August 29, 2016
i had tried but it gives the error -------->Add-AppxPackage a parameter can not be found that matches parameter name 'DisableDevelopementMode' and may other things.please help me.Anonymous
September 08, 2016
i had run the command in cmd prompt(as administrator) and it's run successfully.but the problem is still remain same.when i opened asphalt 8 in presence of internet it shows only the page after gameloft logo and when i opened the asphalt 8 in the absence of internet it shows " downloading data please make sure that internet connection is available".Anonymous
September 12, 2016
hello am getting this error we are not getting to connect try again . (0x80070422)please help mei use this powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\camera\AppxManifest.xmlits not working for me what should i do?Anonymous
September 29, 2016
It didn't work, saying the folder didn't esist.