Microsoft Modern Service Management®
A lens intended to focus ITSM experts around the globe on the most important outcomes that evolve our customers from legacy, traditional IT models toward easier, more efficient, cost effective and agile service structures.
Multi-Cloud Strategies – Do they work?
We are often asked about our thoughts on multi-cloud, cloud-neutral, and cloud brokerage strategies....
Date: 10/25/2018
Optimizing Outsourcing with Cloudsourcing
The key to successful “Cloud Sourcing” is to first realize that the type and scope of services, used...
Date: 08/23/2018
Do not (just) take care of IT
There are these things in life that one needs to do once a year, that no one likes to do at all. For...
Date: 03/22/2018
A Modern Service Management View On Why Office 365 Is So Important
There are so many great reasons for Enterprises to adopt Office 365. All of the normal...
Date: 12/13/2017
Don’t Let Your Cloud Project Grow Up To Be A Failure…
I am the luckiest guy in the world. I get to talk to customers every single day about how to move...
Date: 11/17/2017
Get out of the way!
Digital Transformation is happening, it’s the new norm. There is a growing group of consumers who...
Date: 11/06/2017