Support Lifecycle and Products you need to consider upgrading
As a Premier Field Engineers we always focus on the Health of the customer’s environment and a big part of being proactive is to validate future supportability of the products and make recommendations based on best practices around customer’s particular business scenarios. It is critical that customers be aware of the support timelines for Microsoft products which will allow for both product planning and information technology planning in their organizations. To help customers have a consistent experience, The Microsoft Support Lifecycle (MSL) policy standardizes Microsoft product support policies for Business and Developer products, and for Consumer, Hardware, and Multimedia products. This policy provides consistent and predictable guidelines for product support availability when a product releases and throughout that product’s life. By understanding the product support available, customers are better able to maximize the management of their IT investments and strategically plan for a successful IT future.
The complete details of the Microsoft Support Lifecycle can be found at https://support.microsoft.com/lifecycle/. The different phases of the Support Lifecycle are shown below.
We wanted to provide you with some of the updates related to Exchange and Outlook support that can help you plan for Messaging Services Life Cycle. The complete list can be found at https://support.microsoft.com/lifecycle/search/
The key takeaways that we want you to be aware of are:
Microsoft Exchange Server 2003 support ends on April 8, 2014.
Microsoft Exchange Server 2007 moved from Mainstream Support to Extended Support on April 10, 2012. The final update rollup release under standard support for Exchange 2007 is Update Rollup 7 for Exchange 2007 Service Pack 3
Microsoft Exchange Server 2010 Service Pack 1 support will end on January 8, 2013. Customers should upgrade to the latest service pack and update rollup
Microsoft Office 2007 Enterprise, Professional, Professional Plus and Standard move from Mainstream Support to Extended Support on October 9, 2012
Microsoft Windows Vista Business, Business N and Enterprise moved from Mainstream Support to Extended Support on April 10, 2012
Microsoft Windows XP Support ends on April 8, 2014. Custom Support will be available for customers who need additional time to migrate to a supported product
Exchange 2010
Products Released |
General Availability Date |
Mainstream Support End Date |
Extended Support End Date |
Service Pack Support End Date |
Exchange Server 2010 Enterprise |
11/9/2009 |
1/13/2015 |
1/14/2020 |
10/11/2011 |
Exchange Server 2010 Service Pack 1 |
8/23/2010 |
Not Applicable |
Not Applicable |
1/8/2013 |
Exchange Server 2010 Service Pack 2 |
11/28/2011 |
Review Note |
Review Note |
|
Exchange Server 2010 Standard |
11/9/2009 |
1/13/2015 |
1/14/2020 |
10/11/2011 |
Exchange 2007
Products Released |
General Availability Date |
Mainstream Support End Date |
Extended Support End Date |
Service Pack Support End Date |
Exchange Server 2007 Enterprise Edition |
3/8/2007 |
4/10/2012 |
4/11/2017 |
1/13/2009 |
Exchange Server 2007 Service Pack 1 |
11/29/2007 |
Not Applicable |
Not Applicable |
10/12/2010 |
Exchange Server 2007 Service Pack 2 |
8/24/2009 |
Not Applicable |
Not Applicable |
7/12/2011 |
Exchange Server 2007 Service Pack 3 |
6/7/2010 |
Review Note |
Review Note |
|
Exchange Server 2007 Standard Edition |
3/8/2007 |
4/10/2012 |
4/11/2017 |
1/13/2009 |
Exchange 2003
Products Released |
General Availability Date |
Mainstream Support End Date |
Extended Support End Date |
Service Pack Support End Date |
Exchange Server 2003 Enterprise Edition |
9/28/2003 |
4/14/2009 |
4/8/2014 |
5/25/2005 |
Exchange Server 2003 Service Pack 1 |
5/25/2004 |
Not Applicable |
Not Applicable |
1/8/2008 |
Exchange Server 2003 Service Pack 2 |
10/19/2005 |
Review Note |
Review Note |
|
Exchange Server 2003 Standard Edition |
9/28/2003 |
4/14/2009 |
4/8/2014 |
5/25/2005 |
Office 2007
Products Released |
General Availability Date |
Mainstream Support End Date |
Extended Support End Date |
Service Pack Support End Date |
2007 Microsoft Office Suite Service Pack 1 |
12/11/2007 |
Not Applicable |
Not Applicable |
7/13/2010 |
2007 Microsoft Office Suite Service Pack 2 |
4/28/2009 |
Not Applicable |
Not Applicable |
1/8/2013 |
2007 Microsoft Office Suite Service Pack 3 |
10/25/2011 |
Review Note |
Review Note |
|
Home and Student 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Office Basic 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Office Enterprise 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Office Professional 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Office Professional Plus 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Office Standard 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Ultimate 2007 |
1/27/2007 |
10/9/2012 |
10/10/2017 |
1/13/2009 |
Note: Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy https://support.microsoft.com/lifecycle/#ServicePackSupport
Some of the Proactive Offerings that we can help you, attain operational health and transition to a supportable Exchange environment are
Exchange Server 2010 Migration Readiness Assessment
Microsoft Risk and Health Assessment Program for Exchange Server
Workshop - Exchange Server 2010: Transitioning from Exchange 200x
Chalk Talk - Exchange Server 2010: Upgrading from Exchange 200x
Chalk Talk - Exchange Server 2010: Using Exchange Pre-Deployment Tools
WorkshopPLUS - Exchange Server 2010: Administration and Troubleshooting
If you need more information on the next steps to achieve Operational Excellence for your IT and help planning with the Service lifecycle, check with your TAM on we can help you move to a supportable state with our Proactive Services https://www.microsoft.com/microsoftservices/en/us/support_premier_proactive.aspx