Getting Content About Content

Finding a solution to an ISA Server problem isn't always easy:( .There's plenty of ISA Server content and info out there that may help, but navigating through it is a challenge. Here's a few tips that may help along the way:

Need to get installation or upgrade information?

• When you run ISA Server Setup, there's useful Getting Started online help available from the Auto-Run window. This guide is also available from the ISA Server Guidance Center at http://www.microsoft.com/isaserver/techinfo/guidance/2004/planning.mspx along with lots of other docs to help you in initial configuration scenarios, performance tuning etc.
• There are a couple of Quick Start Guides for Enterprise Edition and Standard Edition available for download at http://www.microsoft.com/isaserver/techinfo/guidance/2004/configuration.mspx.

Need to know more about a standard feature or piece of functionality?

• Use the online help! It provides conceptual overview of all features, and contains procedures for all of the UI.
• Once you're in the UI, find information for each dialog page by clicking the ? in the corner of the page. The information won't be in-depth, but might be a useful reminder. There are also help links in trickier parts of the UI, pointing you to more information.
• For tips and hints on configuring features, recommended settings, gotchas etc - try the Best Practice documentation series. These docs aim to highlight configuration pitfalls. There are a number available on subjects such as networks and routing, access rules, NLB etc. Flick through the Guidance Center sections (http://www.microsoft.com/isaserver/techinfo/guidance/2004/default.mspx to find these.
• Search through Tom's isaserver.org doc library at http://www.isaserver.org.

Configuring a specific scenario?

• The Guidance Center (http://www.microsoft.com/isaserver/techinfo/guidance/2004/default.mspx) has lots of walkthrough docs for specific scenarios such as publishing, VPN, outbound access. These may not always fit your exact configuration, but they are usually a useful place to start.
• Tom's (http://www.isaserver.org) has lots of docs for walking you through different scenarios and configurations - both big and small!

Troubleshooting a specific issue?

• For specific errors, try a KB keyword search on the ISA Server Support Center at http://support.microsoft.com/ph/2108.
• The Troubleshooting doc series on the Guidance center targets common issues. These can be found on the Guidance Center pages (http://www.microsoft.com/isaserver/techinfo/guidance/2004/default.mspx).
• Try searching through newsgroups to see if others have shared your pain. Search through MS ISA Server newsgroups using Outlook Express, or try Web access at http://www.microsoft.com/technet/community/newsgroups/server/isa.mspx.
• Search through Tom's isaserver.org message boards too, at http://forums.isaserver.org/.
• For a list of MS ISA Server blogs, check http://www.microsoft.com/isaserver/community/default.mspx.

Not Content?

If you couldn't find content to answer your question, say so! There are feedback links straight to the ISA Server Team in the online help and in most ISA Server docs posted on the Web.

Comments

• Anonymous
  January 01, 2003
  : Application Signatures for HTTP Filtering

• Anonymous
  January 01, 2003
  I need someones help. I've been working on a system that has Windows Media Center on it. Some how the client managed to have corruption Ci index. I have disabled the indexing service which has stopped the indexing, however there are still files stored under the System Volume under catalog.wci. I have not found a way to remove these files.  Can you help? I have written many blogs and help desks, with no answers. I would sincerely appreciate your suggestions.  Thank  you Virgoheart@msn.com

• Anonymous
  January 20, 2006
  Hey guys,
  Thanks for mentioning ISAserver.org! It's a very nice compliment :)
  Tom