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Stop 0x0000007F error on Windows XP or Windows 2000 that have security update 925902 installed

  • 项目

Customer may experience a bluesreen after they install security update 925902.

• You receive the following Stop error message on a blue screen:

*** Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000)

UNEXPECTED_KERNEL_MODE_TRAP

This problem occurs when a printer driver makes a call that has invalid parameters to the Win32K.sys component. Microsoft has confirmed that this problem affects the following printer drivers:

• Ricoh LAN Fax Driver

• Gestetner P7026n PCL

• Ricoh Laser AP2600N PCL

• HP LaserJet 9050

• HP LaserJet 4200

• HP 4050 PCL6

This problem has also been reported in relation to printing from SQL Reporting Services to a Printer Command Language (PCL) printer.

For more details and resolution of this issue, please refer to the article below for the resolution:

935843 Stop 0x0000007F error when you try to print from computers that are running Windows XP or Windows 2000 and that have GDI security update 925902 installed.

https://support.microsoft.com/kb/935843/en-us

Comments

  • Anonymous
    August 06, 2008
    What is the resolution to this? email me:  perry_burk@hotmail.com

  • Anonymous
    March 06, 2013
    i have win8 but when i've connected to internet, after sometime i receive this error in a blue screen how can i fix it?? please email me: sorkh.shahin@hotmail.com