事件ID 4138、4113、4374报错：Some databases on server MAIL011 have insufficient data redundancy. 。如何解决？

Question

工程师您好：

环境中Exchang Server 2019，有台Exchange mail服务器出现ID为：4138、4113、4374的error错误事件，具体报错信息如下：

消息 : Some databases on server MAIL011 have insufficient data redundancy. Databases: ev_archive_011 ev_archive_011 - 对可能降低冗余能力和致使丢失数据的数据库“ev_archive_011”进行的数据库冗余检查失败。冗余计数: 1。预期冗余计数: 2。详细错误: mail011: 数据库 "ev_archive_011" 没有足够已配置副本来满足验证条件。 ======= 数据库副本运行状况转变信息(按最近的活跃程度排序) ======= mail011.contoso.com: LastCopyStatusTransitionTime: 01/01/0001 00:00:00 CopyFoundInAD: CurrentState: Success; LastActiveTransition: 2021-09-17T06:58:59.2737450Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusActive: CurrentState: Success; LastActiveTransition: 2021-09-17T07:01:59.2610731Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusMounted: CurrentState: Success; LastActiveTransition: 2024-11-14T10:42:22.0974031Z; LastInactiveTransition: 2024-11-14T10:41:22.0964873Z CopyStatusHealthy: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T06:58:59.2884300Z CopyStatusFailed: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z CopyStatusSeeding: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z CopyStatusRetrieved: CurrentState: Success; LastActiveTransition: 2024-12-13T18:10:31.4979985Z; LastInactiveTransition: 2024-12-13T18:09:31.4845869Z CopyIsRedundant: CurrentState: Success; LastActiveTransition: 2024-12-13T18:10:31.4979985Z; LastInactiveTransition: 2024-12-13T18:09:31.4845869Z CopyIsAvailable: CurrentState: Success; LastActiveTransition: 2025-01-18T01:51:37.2443680Z; LastInactiveTransition: 2025-01-18T01:42:49.4566039Z CopyIsPotentiallyRedundant: CurrentState: Success; LastActiveTransition: 2025-01-18T01:51:37.2443680Z; LastInactiveTransition: 2025-01-18T01:42:49.4566039Z CopyIsHighDiskReadLatency: CurrentState: Failure; LastActiveTransition: 2024-06-01T03:35:44.7750134Z; LastInactiveTransition: 2024-06-01T03:37:44.7752597Z CopyIsSeedingSource: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z

时间 : 2025-01-20 13:26:40

设备 : mail011

事件ID : 4138

严重性 : erro

r类型 : Application

源 : MSExchangeRepl

日志类型 : Windows

消息 : Database redundancy health check failed. Database copy: ev_archive_011 Redundancy count: 1 Error: 对可能降低冗余能力和致使丢失数据的数据库“ev_archive_011”进行的数据库冗余检查失败。冗余计数: 1。预期冗余计数: 2。详细错误: mail011: 数据库 "ev_archive_011" 没有足够已配置副本来满足验证条件。 ======= 数据库副本运行状况转变信息(按最近的活跃程度排序) ========= mail011.contoso.com: LastCopyStatusTransitionTime: 01/01/0001 00:00:00 CopyFoundInAD: CurrentState: Success; LastActiveTransition: 2021-09-17T06:58:59.2737450Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusActive: CurrentState: Success; LastActiveTransition: 2021-09-17T07:01:59.2610731Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusMounted: CurrentState: Success; LastActiveTransition: 2024-11-14T10:42:22.0974031Z; LastInactiveTransition: 2024-11-14T10:41:22.0114837Z CopyStatusHealthy: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T06:58:59.2884300Z CopyStatusFailed: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z CopyStatusSeeding: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z CopyStatusRetrieved: CurrentState: Success; LastActiveTransition: 2024-12-13T18:10:31.4979985Z; LastInactiveTransition: 2024-12-13T18:09:31.4845869Z CopyIsRedundant: CurrentState: Success; LastActiveTransition: 2024-12-13T18:10:31.4979985Z; LastInactiveTransition: 2024-12-13T18:09:31.4845869Z CopyIsAvailable: CurrentState: Success; LastActiveTransition: 2025-01-18T01:51:37.2443680Z; LastInactiveTransition: 2025-01-18T01:42:49.4566039Z CopyIsPotentiallyRedundant: CurrentState: Success; LastActiveTransition: 2025-01-18T01:51:37.2443680Z; LastInactiveTransition: 2025-01-18T01:42:49.4566039Z CopyIsHighDiskReadLatency: CurrentState: Failure; LastActiveTransition: 2024-06-01T03:35:44.7750134Z; LastInactiveTransition: 2024-06-01T03:37:44.7752597Z CopyIsSeedingSource: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:01:59.2610731Z ======= 完整副本状态 ====== ---------- 数据库副本 : ev_archive_011\mail011 ---------- WorkerProcessId : 19384 ActiveDatabaseCopy : mail011 ActivationPreference : 1 CopyStatus : Mounted Viable : False ActivationSuspended : False ErrorEventId : 0 LastStatusTransitionTime : 0001/1/1 0:00:00 StatusRetrievedTime : 2025/1/20 5:26:24 InstanceStartTime : 2025/1/18 1:39:38 LowestLogPresent : 0 LastLogInspected : 0 LastLogReplayed : 0 LastLogCopied : 0 LastLogGenerated : 0 LastLogGeneratedTime : 0001/1/1 0:00:00 LastInspectedLogTime : 0001/1/1 0:00:00 LastReplayedLogTime : 0001/1/1 0:00:00 LastCopiedLogTime : 0001/1/1 0:00:00 LastLogInfoFromClusterTime : 0001/1/1 0:00:00 LastLogInfoFromCopierTime : 0001/1/1 0:00:00 LastLogInfoIsStale : False ActivationDisabledAndMoveNow : False AutoActivationPolicy : Unrestricted HAComponentOffline : False NodeStatus : Up ReplayLagEnabled : Unknown ReplayLagPlayDownReason : None LogReplaySuspendReason : None ReplayLagPercentage : 0

时间 : 2025-01-20 13:26:40

设备 : mail011

事件ID : 4113

严重性 : error

类型 : Application

源 : MSExchangeRepl

日志类型 : Windows

消息 : Database availability health check failed. Database copy: ev_archive_017 Redundancy count: 1 Error: 数据库“ev_archive_017”存在数据库可用性检查失败，这可能会降低其可用性。可用性计数: 1。所需可用性计数: 2。详细错误: mail017: 数据库 "ev_archive_017" 没有足够已配置副本来满足验证条件。 ========= 数据库副本运行状况转变信息(按最近的活跃程度排序) ======== mail017.contoso.com: LastCopyStatusTransitionTime: 01/01/0001 00:00:00 CopyFoundInAD: CurrentState: Success; LastActiveTransition: 2021-09-17T07:03:59.3178698Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusActive: CurrentState: Success; LastActiveTransition: 2021-09-17T07:06:59.2921813Z; LastInactiveTransition: 0001-01-01T00:00:00.0000000 CopyStatusMounted: CurrentState: Success; LastActiveTransition: 2024-12-13T13:14:27.5839040Z; LastInactiveTransition: 2024-12-13T13:13:27.5868952Z CopyStatusHealthy: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:03:59.3284087Z CopyStatusFailed: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:06:59.2123413Z CopyStatusSeeding: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:06:59.2921813Z CopyStatusRetrieved: CurrentState: Success; LastActiveTransition: 2024-12-13T13:21:27.6300599Z; LastInactiveTransition: 2024-12-13T13:19:27.6130120Z CopyIsRedundant: CurrentState: Success; LastActiveTransition: 2024-12-13T13:21:27.6300599Z; LastInactiveTransition: 2024-12-13T13:19:27.6130120Z CopyIsAvailable: CurrentState: Success; LastActiveTransition: 2025-01-18T02:05:34.2003608Z; LastInactiveTransition: 2025-01-18T01:51:37.2443680Z CopyIsPotentiallyRedundant: CurrentState: Success; LastActiveTransition: 2025-01-18T02:00:34.4148974Z; LastInactiveTransition: 2025-01-18T01:51:37.2443680Z CopyIsHighDiskReadLatency: CurrentState: Failure; LastActiveTransition: 2025-01-09T09:47:14.8945115Z; LastInactiveTransition: 2025-01-09T09:51:14.9215513Z CopyIsSeedingSource: CurrentState: Failure; LastActiveTransition: 0001-01-01T00:00:00.0000000; LastInactiveTransition: 2021-09-17T07:06:59.2921813Z ====== 完整副本状态 ===== ---------- 数据库副本 : ev_archive_017\mail017 -------- WorkerProcessId : 19624 ActiveDatabaseCopy : mail017 ActivationPreference : 1 CopyStatus : Mounted Viable : False ActivationSuspended : False ErrorEventId : 0 LastStatusTransitionTime : 0001/1/1 0:00:00 StatusRetrievedTime : 2025/1/20 5:36:30 InstanceStartTime : 2025/1/18 1:49:20 LowestLogPresent : 0 LastLogInspected : 0 LastLogReplayed : 0 LastLogCopied : 0 LastLogGenerated : 0 LastLogGeneratedTime : 0001/1/1 0:00:00 LastInspectedLogTime : 0001/1/1 0:00:00 LastReplayedLogTime : 0001/1/1 0:00:00 LastCopiedLogTime : 0001/1/1 0:00:00 LastLogInfoFromClusterTime : 0001/1/1 0:00:00 LastLogInfoFromCopierTime : 0001/1/1 0:00:00 LastLogInfoIsStale : False ActivationDisabledAndMoveNow : False AutoActivationPolicy : Unrestricted HAComponentOffline : False NodeStatus : Up ReplayLagEnabled : Unknown ReplayLagPlayDownReason : None LogReplaySuspendReason : None ReplayLagPercentage : 0

时间 : 2025-01-20 13:36:32

设备 : mail017

事件ID : 4374

严重性 : error

类型 : Application

源 : MSExchangeRepl

日志类型 : Windows

请问：

1、事件ID : 4374 数据库可用性运行状况检查失败。事件ID : 4113 数据库冗余运行状况检查失败。事件ID : 4138 服务器MAIL011上的部分数据库数据冗余不足。这几个事件ID同一时间段一起出现的，是什么原因导致的？

2、目前观察报错好像不影响AD和邮件正常功能的使用，根据这个报错信息，是否对这些个事件id 4374、4113、4138需要特别关注？

3、如何消除或者避免告警4374、4113、4138事件的发生？还是正常现象？

感谢您的答复！！！

谢谢

Answer 1

你好，@冉凡瑞

感谢您在 Microsoft Q&A 论坛上提出问题。

我将依次回答你的问题：

1.这些错误事件都是由于某些数据库的数据冗余不足造成的，这通常表示 Microsoft Exchange 中的数据库未通过群集进行复制。

2.报错信息和事件ID本身并不会直影响Active Directory (AD) 和邮件系统的正常功能，该报错表明这个数据库只有一个副本，应该有两个。我们可以肯定地说，此数据库可能未配置为通过 Exchange 2019 群集进行复制。如果你不想设置群集复制，可以忽略这个报错。

3.如何修复

在 Exchange 管理中心中，导航到 服务器 > 数据库 ，然后在 名称 字段中查找错误消息中指示的数据库名称。在 Servers with copies 字段中，您应该注意到只列出了一个 Exchange 服务器。如果是这种情况，那么您就发现了问题。我们需要确保此数据库复制到 DAG 中的每个 Exchange 服务器。

因此，选择数据库，然后选择 “添加邮箱数据库副本”。在 Specify mailbox server （指定邮箱服务器） 字段中，选择列出的 Exchange 服务器。这些服务器也是数据库将复制或播种的服务器。单击 save。该数据库将复制到选定的 Exchange 服务器，错误 ID 将清除。

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