My computer won't open AMD Software: adrenalin edition and then I opened Event Viewer and found a 7030 error

Question

My computer can't open the AMD software: Adrenaline Edition, then I open the event viewer and I find a 7030 error, and then I find that there is no AMD User Experience Program Data Uploader service properties in the service

Answer 1

Hi,

I’m sorry to hear that you’re having trouble with your AMD Software: Adrenalin Edition. Let’s try to address these issues one by one.

1. AMD Software: Adrenalin Edition won’t open: This seems to be a known issue with some versions of the AMD Software: Adrenalin Edition1. Some users have reported that they were able to resolve this issue by performing a clean install of the AMD software using DDU (Display Driver Uninstaller) and then re-downloading all the correct software for their system1. Another user suggested creating a Windows shortcut to C:\\Program Files\\AMD\\CNext\\CNext\\LauncherRSXRuntine.exe into the Startup folder located at %AppData%\\Microsoft\\Windows\\Start Menu\\Programs2. If these solutions don’t work, you might want to check out the AMD community forum for more suggestions1.

2. Event Viewer 7030 error: The Event ID 7030 error usually occurs when a service is allowed to interact with the desktop3. The common fix for this error is to go into Services > Service Properties > Log On tab > Uncheck “Allow service to interact with desktop” and then reboot3. However, please note that this solution might not work in all cases3.

3. Missing AMD User Experience Program Data Uploader service properties: The AMD User Experience Program is a voluntary program that collects usage data to help improve AMD products4. If you’re not seeing this service in your services list, it could be that you’ve opted out of the program, or it could be due to some other issue. If you’re experiencing problems related to this service, one user suggested opting out of the AMD User Experience Program through the Radeon Settings user interface4.

Please remember to back up your data before making any changes to your system. If you’re not comfortable with these steps, I would recommend seeking help from a professional. Hope this helps! 😊