ICtiDesktopManager Interface
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016
Represents a hosted control that will act as the CTI Desktop manager for the CTI Subsystem. The desktop manager is responsible for the business logic and decoding of CTI events.
Namespace: Microsoft.Uii.Desktop.Cti.Core
Assembly: Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)
Syntax
public interface ICtiDesktopManager
Public Interface ICtiDesktopManager
Properties
| Name | Description | |
|---|---|---|
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GetCtiAgentStateManager | Gets a pointer to the ICtiAgentStateManager interface. |
|
GetCtiCallStateManager | Gets a pointer to the ICtiCallStateManager interface. |
|
IsCtiEnabled | Gets a Boolean value that checks whether CTI is enabled.. |
Methods
| Name | Description | |
|---|---|---|
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SetRootCtiInterface(ICtiControl) | Sets a pointer to the hosted control that has implemented the CTI core interface. |
|
StartCtiInterface() | Initializes the CTI subsystem. |
|
UpdateState() | Triggers the managers to fire a state update and let the UI components know what the current state is. |
See Also
Microsoft.Uii.Desktop.Cti.Core Namespace
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