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msdyn_conversationmessageblock table

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A Message Block would constitute a block of messages up till an agent responds (including the messages sent by the agent). A follow up message, after an agent responds, will create another message block, this block again ends with the messages from the agent.

Note

You can only use this table to enable change tracking. You can't customize this table.

Added by: Omnichannel – Base Solution

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid)
Update ownerid property.		 AssignRequest
BulkRetain BulkRetain Action Microsoft.Crm.Sdk.Messages.BulkRetainRequest
Create POST [org URI]/api/data/v9.0/msdyn_conversationmessageblocks
See Create		 CreateRequest or
Create
CreateMultiple CreateMultiple Action CreateMultipleRequest
Delete DELETE [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid)
See Delete		 DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
IsValidStateTransition IsValidStateTransition Function IsValidStateTransitionRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
PurgeRetainedContent PurgeRetainedContent Action Microsoft.Crm.Sdk.Messages.PurgeRetainedContentRequest
Retain Retain Action Microsoft.Crm.Sdk.Messages.RetainRequest
Retrieve GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid)
See Retrieve		 RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks
See Query Data		 RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
RollbackRetain RollbackRetain Action Microsoft.Crm.Sdk.Messages.RollbackRetainRequest
SetState PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid)
Update statecode and statuscode properties.		 SetStateRequest
Update PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid)
See Update		 UpdateRequest or
Update
UpdateMultiple UpdateMultiple Action UpdateMultipleRequest
ValidateRetentionConfig ValidateRetentionConfig Action Microsoft.Crm.Sdk.Messages.ValidateRetentionConfigRequest

Properties

Property Value
CollectionSchemaName msdyn_conversationmessageblocks
DisplayCollectionName msdyn_conversationmessageblock
DisplayName Conversation Message Block
EntitySetName msdyn_conversationmessageblocks
IsBPFEntity False
LogicalCollectionName msdyn_conversationmessageblocks
LogicalName msdyn_conversationmessageblock
OwnershipType UserOwned
PrimaryIdAttribute msdyn_conversationmessageblockid
PrimaryNameAttribute msdyn_name
SchemaName msdyn_conversationmessageblock

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_agentid

Property Value
Description Id of Agent who first responded to customer in this message block
DisplayName Agent Id
IsValidForForm True
IsValidForRead True
LogicalName msdyn_agentid
RequiredLevel None
Targets systemuser
Type Lookup

msdyn_agentmessagetime

Property Value
DateTimeBehavior UserLocal
Description Timestamp of first message sent by agent within a message block. Each message block record is a summary of consecutive messages sent by customer and agent’s response to the same
DisplayName Agent message time
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName msdyn_agentmessagetime
RequiredLevel None
Type DateTime

msdyn_agentresponsesessionid

Property Value
Description Agent response session identifier. The session in which agent responded to the customer’s message within this message block
DisplayName Agent response session identifier
IsValidForForm True
IsValidForRead True
LogicalName msdyn_agentresponsesessionid
RequiredLevel None
Targets msdyn_ocsession
Type Lookup

msdyn_agentresponsetimeadjforoh

Property Value
Description Time it took for the agent to respond to the customer from the time agent accepted the session., excluding agent's out of operating hours (OOOH)
DisplayName Agent response time adjusted for operating hours.
IsValidForForm True
IsValidForRead True
LogicalName msdyn_agentresponsetimeadjforoh
MaxValue 100000000000
MinValue -100000000000
Precision 2
RequiredLevel None
Type Decimal

msdyn_agentresponsetimenotadjforoh

Property Value
Description Time it took for the agent to respond to the customer from the time agent accepted the session, including agent's out of operating hours (OOOH)
DisplayName Agent response time not adjusted for OH
IsValidForForm True
IsValidForRead True
LogicalName msdyn_agentresponsetimenotadjforoh
MaxValue 100000000000
MinValue -100000000000
Precision 2
RequiredLevel None
Type Decimal

msdyn_conversationmessageblockId

Property Value
Description Unique identifier for entity instances
DisplayName Conversation Message Blocks
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_conversationmessageblockid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_customermessagesessionid

Property Value
Description Customer message session identifier. The session in which customer sent the message within this message block
DisplayName Customer message session identifier
IsValidForForm True
IsValidForRead True
LogicalName msdyn_customermessagesessionid
RequiredLevel None
Targets msdyn_ocsession
Type Lookup

msdyn_customermessagetimestamp

Property Value
DateTimeBehavior UserLocal
Description Customer Message Session timestamp. Timestamp of first customer message within this message block
DisplayName Customer message time
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName msdyn_customermessagetimestamp
RequiredLevel None
Type DateTime

msdyn_inboundmessagecountoutsideoh

Property Value
Description Number of messages from customer to agent outside the agent's operating hours
DisplayName In message outside OH
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_inboundmessagecountoutsideoh
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_inboundmessagecountwithinoh

Property Value
Description Number of messages from customer to agent within the agent's operating hours
DisplayName In message within OH
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_inboundmessagecountwithinoh
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_isfirstresponsetime

Property Value
Description Indicates if this message block contains the first response time for the conversation
DisplayName Is first response time
IsValidForForm True
IsValidForRead True
LogicalName msdyn_isfirstresponsetime
RequiredLevel None
Type Boolean

msdyn_isfirstresponsetime Choices/Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_name

Property Value
Description The name of the custom entity
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
MaxLength 100
RequiredLevel ApplicationRequired
Type String

msdyn_ocliveworkitemid

Property Value
Description Conversation Id
DisplayName Conversation Id
IsValidForForm True
IsValidForRead True
LogicalName msdyn_ocliveworkitemid
RequiredLevel None
Targets msdyn_ocliveworkitem
Type Lookup

msdyn_outboundmessagecountoutsideoh

Property Value
Description Number of messages from agent to customer outside the agent's operating hours
DisplayName Outbound message outside operating hours
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_outboundmessagecountoutsideoh
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_outboundmessagecountwithinoh

Property Value
Description Number of messages from agent to customer within the agent's operating hours
DisplayName Outboud message within operating hours
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_outboundmessagecountwithinoh
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_responsetimeadjforoh

Property Value
Description Time it took to respond to customer, excluding agent's out of operating hours (OOOH)
DisplayName Response time adjusted for OH
IsValidForForm True
IsValidForRead True
LogicalName msdyn_responsetimeadjforoh
MaxValue 100000000000
MinValue -100000000000
Precision 2
RequiredLevel None
Type Decimal

msdyn_responsetimenotadjforoh

Property Value
Description Time it took to respond to customer, including agent's out of operating hours
DisplayName Response time not adjusted for OH
IsValidForForm True
IsValidForRead True
LogicalName msdyn_responsetimenotadjforoh
MaxValue 100000000000
MinValue -100000000000
Precision 2
RequiredLevel None
Type Decimal

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Added by: Active Solution Solution

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

statecode

Property Value
Description Status of the Conversation Message Blocks
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

statecode Choices/Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

statuscode

Property Value
Description Reason for the status of the Conversation Message Blocks
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

statuscode Choices/Options

Value Label State
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

CreatedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who created the record
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who created the record
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who modified the record
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who modified the record
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

msdyn_agentidName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_agentidname
MaxLength 200
RequiredLevel None
Type String

msdyn_agentidYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_agentidyominame
MaxLength 200
RequiredLevel None
Type String

msdyn_agentresponsesessionidName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_agentresponsesessionidname
MaxLength 200
RequiredLevel None
Type String

msdyn_customermessagesessionidName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_customermessagesessionidname
MaxLength 200
RequiredLevel None
Type String

msdyn_ocliveworkitemidName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_ocliveworkitemidname
MaxLength 200
RequiredLevel None
Type String

OwnerIdName

Added by: Active Solution Solution

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Added by: Active Solution Solution

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Added by: Active Solution Solution

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm True
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningBusinessUnitName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunitname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningTeam

Added by: Active Solution Solution

Property Value
Description Unique identifier for the team that owns the record
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Added by: Active Solution Solution

Property Value
Description Unique identifier for the user that owns the record
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

VersionNumber

Added by: Active Solution Solution

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

msdyn_conversationmessageblock_SyncErrors

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_DuplicateMatchingRecord

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_DuplicateMatchingRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_DuplicateBaseRecord

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_DuplicateBaseRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_AsyncOperations

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_MailboxTrackingFolders

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_MailboxTrackingFolders Many-To-One relationship.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_MailboxTrackingFolders
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_UserEntityInstanceDatas

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_UserEntityInstanceDatas Many-To-One relationship.

Property Value
ReferencingEntity userentityinstancedata
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_UserEntityInstanceDatas
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_ProcessSession

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_ProcessSession Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_ProcessSession
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_BulkDeleteFailures

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses Many-To-One relationship.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related table. Listed by SchemaName.

lk_msdyn_conversationmessageblock_createdby

Added by: System Solution Solution

See lk_msdyn_conversationmessageblock_createdby One-To-Many relationship.

lk_msdyn_conversationmessageblock_createdonbehalfby

Added by: System Solution Solution

See lk_msdyn_conversationmessageblock_createdonbehalfby One-To-Many relationship.

lk_msdyn_conversationmessageblock_modifiedby

Added by: System Solution Solution

See lk_msdyn_conversationmessageblock_modifiedby One-To-Many relationship.

lk_msdyn_conversationmessageblock_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Table lk_msdyn_conversationmessageblock_modifiedonbehalfby One-To-Many relationship.

user_msdyn_conversationmessageblock

Added by: System Solution Solution

See systemuser Table user_msdyn_conversationmessageblock relationship.

team_msdyn_conversationmessageblock

Added by: System Solution Solution

See team Table team_msdyn_conversationmessageblock One-To-Many relationship.

business_unit_msdyn_conversationmessageblock

Added by: System Solution Solution

See businessunit Table business_unit_msdyn_conversationmessageblock One-To-Many relationship.

msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid

Added by: Active Solution Solution

See msdyn_ocliveworkitem Table msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid One-To-Many relationship.

msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid

Added by: Active Solution Solution

See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid One-To-Many relationship.

msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid

Added by: Active Solution Solution

See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid One-To-Many relationship.

msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid

Added by: System Solution Solution

See systemuser Table msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid One-To-Many relationship.

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service