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notifyKpiBreach (JavaScript API Reference) for Dynamics 365 Channel Integration Framework 2.0

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This method is used to indicate a KPI breach. When this API is invoked, an exclamation sign appears on the icon of the session whose unique identifier is passed, indicating that a KPI breach has occurred.

To reset the KPI breach indication, invoke this API with the value of shouldReset parameter set as false.

Notify KPI Breach.

Syntax

Microsoft.CIFramework.notifyKpiBreach(sessionId, shouldReset, details).then(successCallback, errorCallback);

Parameters

Name Type Required Description
sessionId String Yes Unique identifier of the session.
shouldReset Boolean No A flag to reset the KPI breach indication. The default value is false.
details String No Details about the KPI breach.
successCallback Function No A function to call when the request is successful.
errorCallback Function No A function to call when the request fails.

Return value

None

Example

Microsoft.CIFramework.notifyKpiBreach(sessionId, shouldReset, details).then(
	function success(result) {
		console.log(result);
		// Perform operations
	},
	function (error) {
		console.log(error.message);
		// Handle error conditions
	}
);

notifyNewActivity API