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PST Import- hints for troubleshooting most common scenarios

The PST import feature in Office 365 is getting quite popular and proves to be useful in numerous...

Author: Ioana Anton Date: 10/14/2016

Why turning a Deskless license mailbox into a shared mailbox is a bad idea

Even if from a technical support perspective the above statement might be self explanatory, for...

Author: Ioana Anton Date: 10/14/2016

How to solve the issue generated by newly introduced aliases (proxy addresses) limit.

Since the beginning of September 2016, Product Engineering Team limits the number of recipient...

Author: Costin Barzon Date: 10/12/2016

Troubleshooting issues where the hybrid migration endpoint cannot be created

This article is meant to help you troubleshoot scenarios where the connection from Office365 to your...

Author: Nicu Simion Date: 09/19/2016

Why Exchange Online Protection didn’t block this virus and what can I do?

Before proceeding with the core part of this article, I would like to describe a bit the Exchange...

Author: Daniel Calin Date: 09/16/2016

Basic spam troubleshooting in Office 365

When talking about Spam we can define just two scenarios: False-Positive – Valid emails are seen as...

Author: Daniel Calin Date: 09/12/2016

Basic mail flow troubleshooting in Office 365

In this article I will talk about four major mail delivery scenarios in an Office 365 environment....

Author: Daniel Calin Date: 09/07/2016

How to read an advanced message trace

As you probably know in Exchange Online, you can investigate what happened with a message by running...

Author: EXO Voice Date: 06/22/2016

How to purge a soft deleted mailbox in Office 365

We have recently changed the way, removing an Office 365 user with attached mailbox, behaves....

Author: EXO Voice Date: 05/24/2016

Migrate public folders to office 365 - Cleanup items larger than 150 MBs

There is a size limit for items in Exchange Online which is currently set to 150 MBs. Trying to...

Author: Andrei Stiopu Date: 02/16/2016

Guide on how to recover Deleted Items for a mailbox in Exchange Online

A comprehensive guide on how to recover Deleted Items for a mailbox in Exchange Online  This guide...

Author: EXO Voice Date: 02/16/2016

OAuth Troubleshooting

This article can be considered a continuation of the F/B Troubleshooting that will talk about first...

Author: Dan Florea Date: 02/12/2016

Remove Public Folders from Favorite

Remove a Public Folder Favorite using MFCMAPI As you probably already know, in Exchange Online, you...

Author: EXO Voice Date: 01/25/2016

Delays or errors when configuring user profiles, accessing a shared mailbox, room mailbox, public folder or shared calendar from the Outlook client

By default, whenever we try to access or configure a new profile from the Outlook client we make an...

Author: Daniel Calin Date: 01/04/2016

Free/Busy troubleshooting

More about Free/Busy troubleshooting The process, and how to check the logs The purpose of this...

Author: Dan Florea Date: 01/04/2016

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