Hardware decoder and encoder driver recommendations
Important
The classic Team client is no longer supported. This client is not receiving further updates, including security updates. The classic Teams client will not work after June 30, 2025. You must upgrade to the new Teams client before that time. See The new Microsoft Teams for more information.
Microsoft supports all decoders and encoders except those listed in this article.
Hardware decoder driver recommendations - Intel
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0116 | [2,0,11,929] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0126 | [0.0.0.0] - [8.15.10.2418] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [0.0.0.0] - [8.15.10.2753] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x2772 | [8.15.10.1749] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0162, 0x0166 | [0.0.0.0] - [9.17.10.2850] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [9.17.10.2867] - [9.17.10.4459] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x1616 | [9.18.7.9] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [10.18.10.3431] - [10.18.10.4425] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [10.18.14.4280] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x1616 | [10.18.15.4256] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x1916 | [10.18.15.4293] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [10.18.15.4281] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [20.19.15.4390] - [20.19.15.4444] |
| Windows 10 | all | [21.20.16.4541] |
| Windows 10 | all | [22.20.16.4811] |
| Windows 10 | all | [24.20.100.6293] |
Hardware decoder driver recommendations - Nvidia
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0540 | [8.15.1.1243] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A20 | [8.15.11.8627], [8.15.11.8634], [8.15.11.8642] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A34 | [8.15.11.8631], [8.15.11.8636], [8.15.11.8652], [8.15.11.8662], [8.15.11.8664], [8.16.11.8691] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A74 | [8.15.11.8636], [8.15.11.8652], [8.15.11.8688] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A28 | [8.15.11.8644] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A69 | [8.16.11.8691] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A3C | [0.0.0.0] - [8.17.12.6721] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0873 | [8.17.12.8562] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x040C, 0x0429, 0x06FD | [0.0.0.0] - [8.17.12.9670] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [8.17.11.9745], [8.17.12.5738] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x0A2B | [0.0.0.0] - [9.18.13.282] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x087D | [9.18.13.697] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x1040 | [0.0.0.0] - [9.18.13.1106] |
| Windows 10 | all | [10.18.13.5891] - [10.18.13.6881] |
| Windows 10 | all | [21.21.13.6909], [21.21.13.7570] |
| Windows 7 | all | [21,21,13,4201] |
Hardware decoder driver recommendations - AMD
For legacy operating systems, only the following Device_ids are enabled for hardware acceleration.
| Operating system | Model (Device_id) |
|---|---|
| Windows 7/ Windows 8/ Windows 8.1 |
0x9874, 0x9851, 0x9853, 0x9854, 0x9855, 0x9856, 0x9857, 0x9858, 0x9857, 0x9858, 0x9859, 0x985A, 0x985B, 0x985C, 0x985D, 0x985E, 0x985F, 0x98E4, 0x67DF, 0x67C0, 0x67C2, 0x67C4, 0x67C7, 0x67D0, 0x67EF, 0x67FF, 0x67E0, 0x67E1, 0x67E8, 0x67E9, 0x67EB, 0x67DF, 0x67EF, 0x67FF, 0x6981, 0x6987, 0x6900, 0x694C, 0x694E, 0x694F, 0x6860, 0x6861, 0x6862, 0x6863, 0x6864, 0x6867, 0x6868, 0x6869, 0x686A, 0x686B, 0x686C, 0x686D, 0x686E, 0x687F, 0x69A0, 0x69A1, 0x69A2, 0x69A3, 0x69AF, 0x66A0, 0x66A1, 0x66A2, 0x66AF |
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [0.0.0.0] – [25.20.15017.1009] |
Hardware encoder driver recommendations - Intel
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7 | all | [8.15.10.2200] - [8.15.10.2600] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [8.15.10.2653] - [8.15.10.2827] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [9.14.3.1176] - [9.14.3.1177] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [9.17.10.2800] - [9.17.10.9999] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [9.18.10.3222] |
| Windows 7 | all | [9.18.10.3234] |
| Windows 7 | all | [9.18.10.3272] |
| Windows 7 | all | [10.18.10.3242] - [10.18.10.9999] |
| Windows 8/Windows 8.1/Windows 10 | all | [10.18.10.0000] - [10.18.10.9999] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [10.18.14.4153] - [10.18.14.4161] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [10.18.14.4264] |
| Windows 7 | all | [10.18.14.4578] |
| Windows 7 | all | [10.18.14.4889] |
| Windows 7 | all | [10.18.14.5057] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [20.19.15.4300] - [20.19.15.4444] |
| Windows 7 | all | [20.19.15.4474] |
Hardware encoder driver recommendations - Nvidia
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [0.0.0.0] - [21.21.13.7848] |
Hardware encoder driver recommendations - AMD
For legacy operating systems, only the following Device_ids are enabled for hardware acceleration.
| Operating system | Model (Device_id) |
|---|---|
| Windows 7 | 0x9874, 0x9850, 0x9851, 0x9852, 0x9853, 0x9854, 0x9855, 0x9856, 0x9857, 0x9858, 0x9859, 0x985A, 0x985B, 0x985C, 0x985D, 0x985E, 0x985F, 0x98E4, 0x67C0, 0x67C1, 0x67C2, 0x67C3, 0x67C4, 0x67C5, 0x67C6, 0x67C7, 0x67C8, 0x67C9, 0x67CA, 0x67CB, 0x67CC, 0x67CD, 0x67CE, 0x67CF, 0x67D0, 0x67D1, 0x67D2, 0x67D3, 0x67D4, 0x67D5, 0x67D6, 0x67D7, 0x67D8, 0x67D9, 0x67DA, 0x67DB, 0x67DC, 0x67DD, 0x67DE, 0x67DF, 0x67E0, 0x67E1, 0x67E2, 0x67E3, 0x67E4, 0x67E5, 0x67E6, 0x67E7, 0x67E8, 0x67E9, 0x67EA, 0x67EB, 0x67EC, 0x67ED, 0x67EE, 0x67EF, 0x67F0, 0x67F1, 0x67F2, 0x67F3, 0x67F4, 0x67F5, 0x67F6, 0x67F7, 0x67F8, 0x67F9, 0x67FA, 0x67FB, 0x67FC, 0x67FD, 0x67FE, 0x67FF, 0x1304, 0x1305, 0x1306, 0x1307, 0x1308, 0x1309, 0x130A, 0x130B, 0x130C, 0x130D, 0x130E, 0x130F, 0x1310, 0x1311, 0x1312, 0x1313, 0x1314, 0x1315, 0x1316, 0x1317, 0x1318, 0x1319, 0x131A, 0x131B, 0x131C, 0x131D, 0x131E, 0x131F, 0x66A0, 0x66A1, 0x66A2, 0x66A3, 0x66A4, 0x66A7, 0x66AF, 0x6860, 0x6861, 0x6862, 0x6863, 0x6864, 0x6867, 0x6868, 0x6869, 0x686A, 0x686B, 0x686D, 0x686E, 0x687F, 0x69A0, 0x69A1, 0x69A2, 0x69A3, 0x69AF |
The following combinations of operating system, model, and driver are not enabled for hardware acceleration due to various driver issues.
| Operating system | Model (Device_id) | Driver/range |
|---|---|---|
| Windows 7/Windows 8/Windows 8.1/Windows 10 | 0x674a | [0.0.0.0] – [99.9999.9999.9999] |
| Windows 7 | all | [0.0.0.0] - [16.199.9999.9999] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [15.21.0.0] - [16.199.9999.9999] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [15.201.1101.0] |
| Windows 7/Windows 8/Windows 8.1/Windows 10 | all | [21.19.137.1] |