slakpiinstance EntityType
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Description: Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case
Entity Set path:[organization URI]/api/data/v8.2/slakpiinstances
Base Type: crmbaseentity EntityType
Display Name: SLA KPI Instance
Primary Key: slakpiinstanceid
Primary Name Attribute: name
Properties
Lookup Properties
Single-valued navigation properties
Collection-valued navigation properties
Properties
Properties represent fields of data stored in the entity. Some properties are read-only.
Name |
Type |
Details |
|---|---|---|
computedfailuretime |
Edm.DateTimeOffset |
Description: Computed Failure Date and time Display Name: Computed Failure Time |
computedwarningtime |
Edm.DateTimeOffset |
Description: Computed Warning Date and time Display Name: Computed Warning Time |
createdon |
Edm.DateTimeOffset |
Description: For internal use only. Display Name: Created On Read-only property |
description |
Edm.String |
Description: For internal use only. Display Name: Description |
exchangerate |
Edm.Decimal |
Description: For internal use only. Display Name: Exchange Rate Read-only property |
failuretime |
Edm.DateTimeOffset |
Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI) will expire. Display Name: Failure Time |
modifiedon |
Edm.DateTimeOffset |
Description: For internal use only. Display Name: Modified On Read-only property |
name |
Edm.String |
Description: Type a descriptive name for the service level agreement (SLA) key performance indicator (KPI) instance. Display Name: Name |
slakpiinstanceid |
Edm.Guid |
Description: Unique identifier of the SLA KPI Instance. Display Name: SLA KPI InstanceId |
status |
Edm.Int32 |
Description: Reason for the status of the service level agreement (SLA) key performance indicator (KPI) instance. For example, the SLA KPI could be Noncompliant or Succeeded. Default Options: 0 : In Progress Display Name: Status |
succeededon |
Edm.DateTimeOffset |
Description: Shows the date and time when the service level agreement (SLA) key performance indicator (KPI) success criteria was met. Display Name: Succeeded On |
versionnumber |
Edm.Int64 |
Description: For internal use only. Display Name: Version Number Read-only property |
warningtime |
Edm.DateTimeOffset |
Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI)will go to a warning state. Display Name: Warning Time |
warningtimereached |
Edm.Int32 |
Description: Shows information about whether the case has reached its warning time. Default Options: 0 : No Display Name: Warning Time Reached |
Lookup Properties
Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties
Name |
Single-valued navigation property |
Description |
|---|---|---|
_createdby_value |
createdby |
For internal use only. |
_createdonbehalfby_value |
createdonbehalfby |
For internal use only. |
_modifiedby_value |
modifiedby |
For internal use only. |
_modifiedonbehalfby_value |
modifiedonbehalfby |
For internal use only. |
_ownerid_value |
ownerid |
Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user or team. |
_owningbusinessunit_value |
owningbusinessunit |
Owning Business Unit. |
_owningteam_value |
OwningTeam. |
|
_owninguser_value |
Owning User. |
|
_regarding_value |
regarding regarding_salesorder regarding_account regarding_opportunity regarding_contact regarding_quote regarding_activitypointer regarding_lead regarding_invoice |
Unique identifier of the record that this service level agreement (SLA) key performance indicator (KPI) instance is associated with. |
_transactioncurrencyid_value |
transactioncurrencyid |
Choose the local currency for the record to make sure budgets are reported in the correct currency. |
Single-valued navigation properties
Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.
Name |
Type |
Partner |
|---|---|---|
createdby |
lk_slakpiinstancebase_createdby |
|
createdonbehalfby |
lk_slakpiinstancebase_createdonbehalfby |
|
modifiedby |
lk_slakpiinstancebase_modifiedby |
|
modifiedonbehalfby |
lk_slakpiinstancebase_modifiedonbehalfby |
|
ownerid |
slakpiinstance_owner |
|
owningbusinessunit |
business_unit_slakpiinstance |
|
regarding |
slakpiinstance_incident |
|
regarding_account |
slakpiinstance_account |
|
regarding_activitypointer |
slakpiinstance_activitypointer |
|
regarding_appointment |
slakpiinstance_appointment |
|
regarding_contact |
slakpiinstance_contact |
|
regarding_email |
slakpiinstance_email |
|
regarding_fax |
slakpiinstance_fax |
|
regarding_invoice |
slakpiinstance_invoice |
|
regarding_lead |
slakpiinstance_lead |
|
regarding_letter |
slakpiinstance_letter |
|
regarding_opportunity |
slakpiinstance_opportunity |
|
regarding_phonecall |
slakpiinstance_phonecall |
|
regarding_quote |
slakpiinstance_quote |
|
regarding_salesorder |
slakpiinstance_salesorder |
|
regarding_serviceappointment |
slakpiinstance_serviceappointment |
|
regarding_socialactivity |
slakpiinstance_socialactivity |
|
regarding_task |
slakpiinstance_task |
|
transactioncurrencyid |
TransactionCurrency_slakpiinstance |
Collection-valued navigation properties
Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.
Name |
Type |
Partner |
|---|---|---|
slakpiinstance_incident_firstresponsebykpi |
firstresponsebykpiid |
|
slakpiinstance_incident_resolvebykpi |
resolvebykpiid |
|
SLAKPIInstance_SyncErrors |
regardingobjectid_slakpiinstance_syncerror |
See Also
Use the Microsoft Dynamics 365 Web API
Web API Action Reference
Web API Function Reference
Web API Query Function Reference
Web API EnumType Reference
Web API ComplexType Reference
Web API Metadata EntityType Reference
Microsoft Dynamics 365
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