Sample: Add a security principal (user or team) to a queue (early bound)
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
This sample code is for Microsoft Dynamics 365 (online & on-premises). Download the Microsoft Dynamics CRM SDK package. It can be found in the following location in the download package:
SampleCode\CS\BusinessDataModel\BusinessManagement\AddPrincipalToQueue.cs
Requirements
For more information about the requirements for running the sample code provided in this SDK, see Use the sample and helper code.
Demonstrates
This sample shows how to give a user or team access to a queue. The AddPrincipalToQueueRequest adds the specified principal to the list of queue members. If the passed-in security principal is a team each member of the team is added to the queue.
Example
using System;
using System.Linq;
using System.Threading;
using System.ServiceModel;
using System.ServiceModel.Description;
using System.Collections.Generic;
// These namespaces are found in the Microsoft.Xrm.Sdk.dll assembly
// found in the SDK\bin folder.
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Query;
using Microsoft.Xrm.Sdk.Discovery;
using Microsoft.Xrm.Sdk.Messages;
using Microsoft.Xrm.Sdk.Client;
// This namespace is found in Microsoft.Crm.Sdk.Proxy.dll assembly
// found in the SDK\bin folder.
using Microsoft.Crm.Sdk.Messages;
namespace Microsoft.Crm.Sdk.Samples
{
/// <summary>
/// This Sample shows how to share a queue to the team.
/// </summary>
public class AddPrincipalToQueue
{
#region Class Level Members
// Define the IDs needed for this sample.
private Guid _queueId;
private Guid _teamId;
private Guid _roleId;
private OrganizationServiceProxy _serviceProxy;
#endregion Class Level Members
#region How To Sample Code
/// <summary>
/// Create and configure the organization service proxy.
/// Initiate the method to create any data that this sample requires.
/// Share a queue to the team.
/// Optionally delete any entity records that were created for this sample.
/// <param name="serverConfig">Contains server connection information.</param>
/// <param name="promptforDelete">When True, the user will be prompted to delete all
/// created entities.</param>
/// </summary>
public void Run(ServerConnection.Configuration serverConfig, bool promptForDelete)
{
try
{
// Connect to the Organization service.
// The using statement assures that the service proxy will be properly disposed.
using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri, serverConfig.Credentials, serverConfig.DeviceCredentials))
{
// This statement is required to enable early-bound type support.
_serviceProxy.EnableProxyTypes();
CreateRequiredRecords();
ColumnSet columnSet = new ColumnSet("name");
Entity team = _serviceProxy.Retrieve(Team.EntityLogicalName, _teamId, columnSet);
AddPrincipalToQueueRequest addPrincipalToQueueRequest = new AddPrincipalToQueueRequest
{
Principal = team,
QueueId = _queueId
};
_serviceProxy.Execute(addPrincipalToQueueRequest);
Console.WriteLine("The team has been added to the queue.");
DeleteRequiredRecords(promptForDelete);
}
}
// Catch any service fault exceptions that Microsoft Dynamics CRM throws.
catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>)
{
// You can handle an exception here or pass it back to the calling method.
throw;
}
}
/// <summary>
/// This method creates any entity records that this sample requires.
/// Create a queue record.
/// Create a team record.
/// Create a role and add queue privileges.
/// Assign role to team.
/// </summary>
public void CreateRequiredRecords()
{
var QueueViewType = new
{
Public = 0,
Private = 1
};
// Create a queue instance and set its property values.
Queue newQueue = new Queue
{
Name = "Example Queue",
Description = "This is an example queue.",
QueueViewType = new OptionSetValue(QueueViewType.Private)
};
// Create a new queue and store its returned GUID in a variable for later use.
_queueId = _serviceProxy.Create(newQueue);
Console.WriteLine("Created {0}", newQueue.Name);
// Retrieve the default business unit for the creation of the team and role.
QueryExpression queryDefaultBusinessUnit = new QueryExpression
{
EntityName = BusinessUnit.EntityLogicalName,
ColumnSet = new ColumnSet("businessunitid"),
Criteria = new FilterExpression
{
Conditions =
{
new ConditionExpression
{
AttributeName = "parentbusinessunitid",
Operator = ConditionOperator.Null
}
}
}
};
BusinessUnit defaultBusinessUnit =
(BusinessUnit)_serviceProxy.RetrieveMultiple(
queryDefaultBusinessUnit).Entities[0];
// Create a new example team.
Team setupTeam = new Team
{
Name = "Example Team",
BusinessUnitId = new EntityReference(BusinessUnit.EntityLogicalName,
defaultBusinessUnit.BusinessUnitId.Value)
};
_teamId = _serviceProxy.Create(setupTeam);
Console.WriteLine("Created {0}", setupTeam.Name);
// Create a new example role.
Role setupRole = new Role
{
Name = "Example Role",
BusinessUnitId = new EntityReference(BusinessUnit.EntityLogicalName,
defaultBusinessUnit.BusinessUnitId.Value)
};
_roleId = _serviceProxy.Create(setupRole);
Console.WriteLine("Created {0}", setupRole.Name);
// Retrieve the prvReadQueue and prvAppendToQueue privileges.
QueryExpression queryQueuePrivileges = new QueryExpression
{
EntityName = Privilege.EntityLogicalName,
ColumnSet = new ColumnSet("privilegeid", "name"),
Criteria = new FilterExpression
{
Conditions =
{
new ConditionExpression
{
AttributeName = "name",
Operator = ConditionOperator.In,
Values = { "prvReadQueue", "prvAppendToQueue" }
}
}
}
};
DataCollection<Entity> retrievedQueuePrivileges =
_serviceProxy.RetrieveMultiple(queryQueuePrivileges).Entities;
Console.WriteLine("Retrieved prvReadQueue and prvAppendToQueue privileges.");
// Define a list to hold the RolePrivileges we'll need to add
List<RolePrivilege> rolePrivileges = new List<RolePrivilege>();
foreach (Privilege privilege in retrievedQueuePrivileges)
{
RolePrivilege rolePrivilege = new RolePrivilege(
(int)PrivilegeDepth.Local, privilege.PrivilegeId.Value);
rolePrivileges.Add(rolePrivilege);
}
// Add the prvReadQueue and prvAppendToQueue privileges to the example role.
AddPrivilegesRoleRequest addPrivilegesRequest = new AddPrivilegesRoleRequest
{
RoleId = _roleId,
Privileges = rolePrivileges.ToArray()
};
_serviceProxy.Execute(addPrivilegesRequest);
Console.WriteLine("Retrieved privileges are added to {0}.", setupRole.Name);
// Add the example role to the example team.
_serviceProxy.Associate(
Team.EntityLogicalName,
_teamId,
new Relationship("teamroles_association"),
new EntityReferenceCollection() { new EntityReference(Role.EntityLogicalName, _roleId) });
// It takes some time for the privileges to propogate to the team.
// Verify this is complete before continuing.
bool teamLacksPrivilege = true;
while (teamLacksPrivilege)
{
RetrieveTeamPrivilegesRequest retrieveTeamPrivilegesRequest =
new RetrieveTeamPrivilegesRequest
{
TeamId = _teamId
};
RetrieveTeamPrivilegesResponse retrieveTeamPrivilegesResponse =
(RetrieveTeamPrivilegesResponse)_serviceProxy.Execute(
retrieveTeamPrivilegesRequest);
if (retrieveTeamPrivilegesResponse.RolePrivileges.Any(
rp => rp.PrivilegeId == rolePrivileges[0].PrivilegeId) &&
retrieveTeamPrivilegesResponse.RolePrivileges.Any(
rp => rp.PrivilegeId == rolePrivileges[1].PrivilegeId))
{
teamLacksPrivilege = false;
}
else
{
Thread.Sleep(1000);
}
}
Console.WriteLine("{0} has been added to {1}",
setupRole.Name, setupTeam.Name);
return;
}
/// <summary>
/// Deletes any entity records that were created for this sample.
/// <param name="prompt">Indicates whether to prompt the user to
/// delete the records created in this sample.</param>
/// </summary>
public void DeleteRequiredRecords(bool prompt)
{
bool deleteRecords = true;
if (prompt)
{
Console.WriteLine("\nDo you want these entity records deleted? (y/n)");
String answer = Console.ReadLine();
deleteRecords = (answer.StartsWith("y") || answer.StartsWith("Y"));
}
if (deleteRecords)
{
_serviceProxy.Delete(Queue.EntityLogicalName, _queueId);
_serviceProxy.Delete(Team.EntityLogicalName, _teamId);
_serviceProxy.Delete(Role.EntityLogicalName, _roleId);
Console.WriteLine("Entity records have been deleted.");
}
}
#endregion How To Sample Code
#region Main
/// <summary>
/// Main. Runs the sample and provides error output.
/// <param name="args">Array of arguments to Main method.</param>
/// </summary>
static public void Main(string[] args)
{
try
{
// Obtain the target organization's Web address and client logon
// credentials from the user.
ServerConnection serverConnect = new ServerConnection();
ServerConnection.Configuration config = serverConnect.GetServerConfiguration();
AddPrincipalToQueue app = new AddPrincipalToQueue();
app.Run(config, true);
}
catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> ex)
{
Console.WriteLine("The application terminated with an error.");
Console.WriteLine("Timestamp: {0}", ex.Detail.Timestamp);
Console.WriteLine("Code: {0}", ex.Detail.ErrorCode);
Console.WriteLine("Message: {0}", ex.Detail.Message);
Console.WriteLine("Plugin Trace: {0}", ex.Detail.TraceText);
Console.WriteLine("Inner Fault: {0}",
null == ex.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault");
}
catch (System.TimeoutException ex)
{
Console.WriteLine("The application terminated with an error.");
Console.WriteLine("Message: {0}", ex.Message);
Console.WriteLine("Stack Trace: {0}", ex.StackTrace);
Console.WriteLine("Inner Fault: {0}",
null == ex.InnerException.Message ? "No Inner Fault" : ex.InnerException.Message);
}
catch (System.Exception ex)
{
Console.WriteLine("The application terminated with an error.");
Console.WriteLine(ex.Message);
// Display the details of the inner exception.
if (ex.InnerException != null)
{
Console.WriteLine(ex.InnerException.Message);
FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> fe
= ex.InnerException
as FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>;
if (fe != null)
{
Console.WriteLine("Timestamp: {0}", fe.Detail.Timestamp);
Console.WriteLine("Code: {0}", fe.Detail.ErrorCode);
Console.WriteLine("Message: {0}", fe.Detail.Message);
Console.WriteLine("Plugin Trace: {0}", fe.Detail.TraceText);
Console.WriteLine("Inner Fault: {0}",
null == fe.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault");
}
}
}
// Additional exceptions to catch: SecurityTokenValidationException, ExpiredSecurityTokenException,
// SecurityAccessDeniedException, MessageSecurityException, and SecurityNegotiationException.
finally
{
Console.WriteLine("Press <Enter> to exit.");
Console.ReadLine();
}
}
#endregion Main
}
}
See Also
Helper code: ServerConnection class
Sample code for queue entities
Queue entities
Microsoft Dynamics 365
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