CrmServiceClient.CloseTroubleTicket Method (Guid, String, String, Guid)

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Closes a Trouble ticket by ID

Namespace:   Microsoft.Xrm.Tooling.Connector
Assembly:  Microsoft.Xrm.Tooling.Connector (in Microsoft.Xrm.Tooling.Connector.dll)

Syntax

public Guid CloseTroubleTicket(
    Guid ticketId,
    string subject,
    string description,
    Guid batchId = null
)

Public Function CloseTroubleTicket (
    ticketId As Guid,
    subject As String,
    description As String,
    batchId As Guid
) As Guid

Parameters

• ticketId
  Type: System.Guid

  ID of the Ticket to close

• subject
  Type: System.String

  Title of the close ticket record

• description
  Type: System.String

  Description of the closed ticket

• batchId
  Type: System.Guid

  Optional: if set to a valid GUID, generated by the Create Batch Request Method, will assigned the request to the batch for later execution, on fail, runs the request immediately

Return Value

Type: System.Guid

Returns the ID of the closed ticket

See Also

CrmServiceClient Class
Microsoft.Xrm.Tooling.Connector Namespace

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