Maturity Model for Microsoft 365

The Maturity Model for Microsoft 365 concentrates on defining a set of business competencies that resonate with Microsoft 365 yet underpin real business activities.

Overview

Overview

• Introduction to the Maturity Model for Microsoft 365
• Origin of the Maturity Model for Microsoft 365

What's New

What's new

• Employee Experience Competency

Competencies - A-L

Concept

• Business Process Competency
• AI & Cognitive Business Competency
• Collaboration Competency
• Communication Competency
• Customization and Development Competency
• Employee Experience Competency
• Governance, Risk, and Compliance Competency

Competencies - M-Z

Concept

• Infrastructure Competency
• Management of Content Competency
• People and Communities Competency
• Search Competency
• Staff & Training Competency

Elevating

How-To Guide

• Elevating Collaboration
• Elevating Communication
• Elevating People and Communities
• Elevating Staff and Training

Tools & Samples

Get started

• How to run a Maturity Model for Microsoft 365 workshop

Practical Scenarios

Concept

• What are Practical Scenarios?
• Maturity Model for Microsoft 365 and Teams Development
• Maturity Model for Microsoft 365 Practical Scenarios - Servicing Microsoft 365 Apps
• Maturity Model for Microsoft 365 Practical Scenarios - Microsoft 365 Service Change Management
• Maturity Model for Microsoft 365 Practical Scenarios – Microsoft 365 Service Health Management

Practitioner Sessions

video

• Download the Practitioner Sessions meeting invitation
• Microsoft 365 Maturity Model Practitioner Sessions (YouTube)
• Microsoft 365 Maturity Model Practitioner Sessions Slide Decks

References

Reference

• Capability Maturity Model Integration (Wikipedia)
• Automation Maturity Model: Power Up your RPA and hyper-automation adoption journey!